This profile has been claimed by the business owner or representative.
Epos Now - USA
- Software company
- Orlando, FL
About this business
We are one of the fastest growing, most exciting businesses in the UK, US and Australia. Launched in 2011, Epos Now was founded on a belief that all businesses and entrepreneurs should be able to leverage the power of both cloud computing and modern technology to power their businesses. We help to improve both the lives of our customers and their businesses.
Location details
The Chase Plaza, South Tower, Suite 2010, 189 S. Orange Avenue, Orlando, FL, 32801, United States
Get directions
Support Horrible Pros : Quick end of day report Report are the only good features Cons : No support tills are freezing if you looking for good Epos do not go with Epos now they will promise you everything and once you buy it u will regret
On Sale by now Horrible, Frustrating and irritating Pros : Nothing so far complete waste currently can't find anyone to assist with implementation and credit card terminals. After being held to one time only only for this call price and grand promises of excellent customer service. Only for this to be a excellent sales team that sold me a nightmare of a product to deal with alone. Cons : Everything 1. [SENSITIVE CONTENT HIDDEN] of the implementation team 2. Evo payments 3. The helpless training videos 4. Horrible customer ex... read more
Avoid I've given up contacting customer support, you get nowhere with a serious issue. It is always referred to the developers. My issue now is that stock re-order levels are not be alerted to me. Pros : As a retailer there is not a lot to like about this software. Cons : Clumsy, does not integrate with apps, especially shopify. Features are aimed at the hospitality industry, not suitable for retail. The database is clumsy, you can only search for products on the till if they are listed as for sale on the till. With over 200... read more
Customer service Poor customer service, Pros : Nothing, there was nothing to like about it, if you don’t know how to use or change this was the worst customer service I had ever experienced Cons : Made things more difficult, and if you want help be ready to wait 1 to 2 hours for customer service
Beware of what your told and what you get not really happy. thinking of at least dumping support because i see no value. i paid for the system outright so just going to grin and bear it for now. If my industry continues beyond 2020 would probably switch to clover Pros : Not hard to setup not hard to use The till is OK Cons : this a United Kingdom based software. The reporting when exporting to excel use VAT taxes and you have to change headings because a lot of them don't make any sense when using an outside loyalty program ... read more
Unhappy retailer If it were easy to switch services, I would in a heartbeat. But I'm hopeful with time, they will listen to feedback and improve the product. Pros : The back office is fairly easy to navigate for basic needs Cons : The help/tutorial aspect of this software is greatly lacking. There are a lot of features to utilize but it's near impossible to get proper training on using them. Which leads me to my next con - The support team is incredibly unreliable. IF you are lucky and get a good support rep, your issues may... read more
Amazing product Pros : I absolutely love Espos now. It has an amazing back office, tons of report options and very easy to use as a manager. Cons : I don’t have any cons about this product. It’s A m a z i n g p r o d u c t
Ok for retail terrible for full service restaurant Stay away if you are a restaurant Pros : Nice printers. Cons : Poor print direction. Hard to take multiple charges. Can't be used as system of record. Slow. Poor synching
You get what you pay for Pros : Software is only a month, hardware is a big screen...so you might want to go with an Ipad POS depending on your store Cons : Implementation manager does not really seem to understand my business and what my needs are. My place is in CA and they are in FL so it is very hard to schedule time for training. The other costs are outrageous. Bulk Import is not free and cost ... for an app...just bulk import. They charged me... Outrageous. Looks like they make money off of these little things and not ... read more
Frequently asked questions about Epos Now - USA
How is Epos Now - USA rated?
Epos Now - USA has a 3.9 star rating with 2,015 reviews.
When is Epos Now - USA open?
Epos Now - USA is open now. It is open 24/7.