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Epos Now - USA
- Software company
- Orlando, FL
About this business
We are one of the fastest growing, most exciting businesses in the UK, US and Australia. Launched in 2011, Epos Now was founded on a belief that all businesses and entrepreneurs should be able to leverage the power of both cloud computing and modern technology to power their businesses. We help to improve both the lives of our customers and their businesses.
Location details
The Chase Plaza, South Tower, Suite 2010, 189 S. Orange Avenue, Orlando, FL, 32801, United States
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Cons I was charged month after month for NOTHING ONCE YOU SIGN UP THERE IS NO WAY OUT. I TRIED THIS SYSTEM FOR A RETAIL STORE BUT THIS SYSTEM WAS SO SLOW AND WHEN I CALLED TECH SUPPORT I WAS GIVIN THE RUN AROUND BUT FINALLY THEY ADMITTED THAT THERE WAS MORE THAN A THOUSAND ITEMS IN MY STORE AND THERE IS NOTHING THEY CAN DO TO FIX THE SPEED SO I ASK TO BE CANCELLED IMMEDIATELY BUT UNFORTUNATELY EPOSNOW KEPT CHARGING MY CREDIT CARD MONTH AFTER MONTH. EVERY TIME I CALLED I WAS PROMISED THAT I WILL NEVER SEE ANY MORE CHARGES OF ... read more
8 months later rounding error stumps an entire company We purchased our system about 8 months ago. We have a retail and service business. When we do a transaction the till rounds up the product total (where $2.00 + $2.00= $4.01 as an exact example) so that the amount charged to the customer is wrong more than 80% of the time. I have spoken to more than 6 employees about our issue. All appear concerned, but still 8 months later our 'cash register' is not accurate. In a financial based industry like POS it seems to me like tha... read more
Very aggressive sales team and after that hell break lose.....Support over stretched and not supportive The big mouth(sales) does not match the digestive(Support) system. The business seems to have high turnover because you will be dealing with different people all the time and always get the message "So so is no longer here" and you seem to be dealing with different people all the time. The sales advised me it will be good for use even places outside UK. My system has been down for three weeks and have been told someone wil... read more
It is a joke Bought this system to improve our expanding business. Bought Bulk import App as an addition to our Espo system. This app absolutely ruin the whole system: deleted suppliers from the product, created duplicates and so on. It was a nightmare to complete purchase orders. We address the issue to our account manager. Days on waiting and no answer nor resolution. Chasing the case on the phone, hours spent on the phone explaining the situation then have to proof that this is not working. As the result .....we were told... read more
Very Disappointing with Epos Now tie you into paying a monthly subscription if not paid you are We would never use Epos now again just waiting for the cleverly worded contract to finish. They are very good convincing to purchase their system and them tell you later that you have to pay the subscrption to have access to the back office. Very sneaky company. Stay away Pros : Everything is great IF you pay a monthly fee Cons : They tie you into paying a monthly subscription if not paid you are blocked from the Back Office of th... read more
Not as good as they say. Overpriced hardware. You can get any PC a lot cheaper to run the cloud Base software. Button colours are limited. And the default blue is hard to read. You can't add the miscellaneous buttons to any product. Also, you can't change the colours or arrange the miscellaneous buttons. The key on the screen seems to float around forever. I can't disable it. I can't add my card terminal to the hardware. Pros : It's a epos system. I can't find any that good to say . I wish I never signed that four year contr... read more
Never use Epos Now I will never recommend EPOS Now to anyone that is looking for a point of sale system. We ordered on February 27th and were guaranteed delivery on March 6th. On March 6th we called because we never got a tracking number, and were then told they were out of stock and would be back in stock in a day or two. Once again we were guaranteed that we would get the first one shipped out and it would be to us on March 8th, no later than the 9th. March 8th comes and goes with no tracking number or no system. On the 9t... read more
Unbelievably Poor sales tactics and Customer Service. I was sold this at a time when I clearly stated it was of no use but told I had a free month and that it was £p/month then after a month or two when I was set up I could come down to £. I was told the best solution for me was an izettle card reader and so I signed up as IU'd been considering taking card payments for some time. Firstly, the first month wasn't free! I was extremely busy moving into a new premises and never even used the software. In the second month after f... read more
The biggest Hoax They lead you to believe everything works like a champ, offering that the system has a queen's approval. If the Queen used it she would know better. The customer service is a joke, don't call during business hours cause they will keep you on hold for an hour, while you can't ring up any customers. or the cash drawer won't work, or printers fail, or any or all receipts rang in just disappear, so better write the order down or you lost the order. Pros : When its closed Cons : Fail to save tickets, fail to util... read more
Frequently asked questions about Epos Now - USA
How is Epos Now - USA rated?
Epos Now - USA has a 3.9 star rating with 2,015 reviews.
When is Epos Now - USA open?
Epos Now - USA is open now. It is open 24/7.