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Epos Now - USA
- Software company
- Orlando, FL
About this business
Location details
The Chase Plaza, South Tower, Suite 2010, 189 S. Orange Avenue, Orlando, FL, 32801, United States
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"BEWARE - THIS VENDOR IS FRAUDULENTLY CHARGING MY BANK FOR SERVICES NOT CONTRACTED or PROVIDED" Pros: Absolutely nothing, and I do mean nothing Cons: Customer service and their fraudulent charging Overall: This is perhaps the worst business experience I have ever had with any vendor. We looked at Epos Now and were going to use them until I got their terms and conditions, which I did not agree with. I refused to sign and told them within 24 hours of receiving them that I would not be moving forward with them. That has not sto... read more
"EposNever than EposNow" Pros: Nothing Cons: Nothing Overall: EposNever Than EposNowI feel like I was misled by the EposNow system. Additionally, not having a cooling-off period can put customers in a difficult position if they later discover the product doesn't meet their needs.Having issues with getting a refund for £253 for several months, and still experiencing deductions from my bank account even after the contract has been terminated, after listening to the call records when this product was sold to me, is highly unacc... read more
"Do NOT Sign Up!! " Pros: Although they promised to have the hardware shipped to me in 3 days, we received the hardware in about 10 days. This was the most efficiant service provided...lol. Cons: No Customer Service, complete waste of money and time. Almost feels like a scam. Overall: The sales team made contact 4 - 5 times a day to sign up - everyday for a week.Finally reduced the price HUGELY to get me on board. Once paid - contact stopped and trying to talk to someone was very hard!!Booked in twice for training on the sys... read more
"Horrible Company" Pros: There are no pros with this company at all Cons: Everything is horrible about this company since day one I was unhappy with the company no one answers emails cant talk to customer service the [sensitive content hidden] does not care about his customers never returns emails or calls no one there returns calls or emails and they continue to take money from my account even though they did not live up their part of the contract and I have been trying to cancel for monthssssss Overall: Horrible Horrible o... read more
"NONE EXISTENT Customer Service!!" Pros: Software overall was functional to our retail shop. Cons: Customer service was non existent. Apart from Sales, you can only get in touch with them through a web ticket which another reviewer have noted that they don’t reply to. They are only interested to talk to a new customer and a potential sale! In short they can’t be bothered and don’t care about the concerns of their existing customer. We have now potentially lost £48.00 of overpayment but I’m glad that we don’t have to deal wit... read more
"Worst POS for bussiness" Pros: There is nothing joyful about EPOS.very disappointed seevice Cons: Zero customer service,zero technology,zero complaint resolving
"rip off do not buy the hardware if they do not give you a free trial to see if it works dont buy!!! " Pros: nothing completely ripped off reporting to trading standards as promise made and broken from sales to customer care Cons: everything even a urgent service call is 48 call back Overall: terrible so bad im going to trading standards to report the company
"Feeling Scammed " Pros: There are not pros for me. Can't wait till this nightmare is over. Cons: I was tricked in a contract with the free trial and cheap POS they was giving a deal on, also they will go into your account without your permission. I say run and run fast to a company with integrity.
"Sold a lemon" Pros: I do not like much about them. Their customer service team answer their phones quickly or call you back quickly Cons: Their sales people lie about functionality to get a sale. The system does not manage stock. We've had to have 4 payment terminals replaced that stop working during busy periods. This is after the damage has already been done to our business. Overall: Quick to sell but fail to deliver
Frequently asked questions about Epos Now - USA
How is Epos Now - USA rated?
Epos Now - USA has a 3.9 star rating with 2,332 reviews.
When is Epos Now - USA open?
Epos Now - USA is open now. It is open 24/7.