Epos Now - USA

Diane C. 

on Capterra

2 years ago

"Owner and operator" Pros: Nothing, worst system ever used. its awful, no one to come and show you how to use - I would have never installed. Cons: Everything sucks Everything sucks Everything sucks Everything sucks Overall: HORRIBLE POS, CUSTOMER SERVICE HORRIBLE. Going live in two weeks about how horrible 

John K. 

on Capterra

2 years ago

"Hidden fees, broken promises" Pros: They don't really stand out above anyone else, so nothing really Cons: Fees, hidden charges, difficult customer service Overall: Horrible, difficult to use, customer services horrible, constant hidden charges on sales as well as use fees $$$$$ 

Sebastian L. 

on Capterra

2 years ago

"Un gran error contratar epos now" Pros: Es fácil de usar ny al inicio es facil de implementar. Cons: Servicio a cliente. SI tienes un problema, jamás lo podrás resolver, solamente te cobran en automático y nadie se hace responsable por los errores. Overall: Pésima. Me arrepiento de haber contratado esto. Nunca contestan servicio a cliente, mienten con tal de vender. 

Piyanka S. 

on Capterra

2 years ago

"I am using it on everyday basis and from very beginning it started giving problems. " Pros: Looks great. That’s all. Nothing else. Doesn’t work as it supposed to. Too slow. Cons: Their customer service. It’s not helpful at all. I will highly recommend to not use this system. 

Tahir J. 

on Capterra

2 years ago

"Disgraceful company " Pros: Nothing. This is the worst company I’ve ever dealt with Cons: Everything, Their customer service is horrendous, I’ve never experienced such incompetency in my life. 2 months in and I’m still now live and my issues keep getting ignored. SAVE YOUR MONEY AND YOUR SANITY AND AVOID AT ALL COST. 

Kate C. 

on Capterra

2 years ago

"Contact the BBB and your state Attorney General" Pros: Next to nothing! The people I spoke to at first were AWESOME! Then, once I paid, I got the WORST support. Cons: Horrible. Most of my scheduled calls were never met. They just didn't call for our set up appointments. They kept me on hold anywhere from 10-60 min. When things started to go south, they were harder to get in touch with. They are not holding up their end of the contract and want to charge me $500 to cancel my account. The 28 page Terms and Conditions are a MU... read more

Nita C. 

on Capterra

2 years ago

"Poor communication " Pros: I like that on the surface it appears to have all the functionality necessary for managing pricing and inventory of multiple locations from a corporate office. But once you aquire the system the problems seem to be endless and support is hopeless! Cons: Support is a joke! They promise to call back and never do. You make multiple requests for assistance and then some of the support team are inexperienced in the retail industry therefore unable to provide assistance or answers. 

Verified Reviewer 

on Capterra

2 years ago

"EPOS NOW Company = Scam " Pros: Nothing Cons: Sale team & Customer Service Overall: Where do I even begin with my experience with EPos Now? My interactions with Epos Now has been disappointing and frustrating; and customer service is an absolute joke as it does not exist.The EPos Now software is riddled with bugs and glitches. It's astonishing to me that a company claiming to provide state-of-the-art point-of-sale solutions can't even get their own software to function properly. The interface is clunky, outdated, and far fr... read more

Kevin P. 

on Capterra

2 years ago

"complete and utter disaster!!!" Pros: i didnt like anything about it because i couldnt use it! Cons: customer service!! They will not put me in touch with anyone that can help me! Overall: I ordered this because i need a pos system for my fireworks stand. The epuipment came but customer service never contacted me ti shiw me how to use it! i never could get it to work so i never used it. i call customer service countless times and never could resolve the issue.They quit answering my call so i couldnt even return the equipmen... read more