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The Chase Plaza, South Tower, Suite 2010, 189 S. Orange Avenue, Orlando, FL, 32801, United States
Get directions"Be careful when you choose an epos system" Pros: The equipment looks modern and smart, the software was ook, easy read and accessible. Cons: Payment! You cannot control it. Despite closing the account, you still get billed.There is no debit order you can control, they cleverly use the same account ordering Transport for London use, they have access and take money from your account as they please and all you can do is close your whole account and block it against normal merchant use. Bank fraud departments take too long to i... read more
"Beware !! " Pros: Nothing at all !! All of this is terrible Cons: They change the amount for priceing and once you pay you are entered into a contract there is no cooling off period that’s how much they believe in there own system they like to trap you in it beware !!!! Overall: Shocking, terrible
"Run fast" Pros: Honestly if the system worked it would actually be quite good Cons: No communication between devices, constant cache clearing and cloud syncing. Main pos crashing multiple times through out the day. No back up. No explanation. General support non existent with people that genuinely don’t know what to say or do to help. Usually causes more issues after speaking to support Overall: Terrible, once the sale was complete you were on your own. Figure it out or dont who cares? Not epos now anyway. Left with no syst... read more
"Horrible experience" Pros: There is Not pros at the moment, no customer service, useless team Cons: Horrible experience with epos now! We took the DI versions on trial for a month. A month later we still can't use till. Because the integration we were promised by the staff has still not been done. If you call technical support half the operators don't know what they are doing. On the phone we spent more than two hours on hold IN DIFFERENT DAYS and finally the operator who didn't solve the problem hung up. Every time we have... read more
"Dreadful" Pros: Utterly dreadful experiance. Huge waste of time and money. Terrible customer service. Told lies re services when joining that's non-existant such as offline billing and deliverect solutions. Cons: Utterly dreadful experiance. Huge waste of time and money. Terrible customer service. Told lies re services when joining that's non-existant such as offline billing and deliverect solutions. Overall: Dreaful
"By far the worst company I dealt with nomorals/ unethical selling" Pros: I did not like anything in particular nothing special, same as any other POS service in terms of system. Cons: No support Dishonest people who do not careToo slow Overall: EPOS NOW is by no doubt the worst company I have ever dealt with Worse POS/ No support/ unethical selling/ hidden terms in contract/ hidden charges/ worst customer bombarding EPOS NOW unethically sold their P400 counter top terminal to me. I was rushed to make the payment for the pro... read more
"missed sold " Overall: not much as I was not able to use it due to I been advised the software will work with ib wifi but that note is true I just was missed sold, pulse forced me into a three-year care plane
"Eposnow Business who listen only their own voice" Pros: - easy to buy the product but the rest is fail Cons: - Cannot return for any reasons - £1,000 ext VAT cancellation fee - poor service support - please record all conversation as cannot trust especially the sale team Overall: Not sure about the product experience but the service is very poor.
"This company is a scam!" Pros: It seemed like it would work for us, but the customer service was TERRIBLE. The till software was slow and the management software has some major bugs. Cons: How slow it was and buggy. The load time for the till was over 30 seconds. Overall: Bottom line - run away as fast as you can. Eposnow is THE worse company I've ever dealt with by a significant margin. You think Telco's are hard to deal with, try and get support from these guys! After purchasing the product and buying two tills (cost of o... read more
Epos Now - USA has a 3.9 star rating with 2,332 reviews.
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