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The Chase Plaza, South Tower, Suite 2010, 189 S. Orange Avenue, Orlando, FL, 32801, United States
Get directions"Do not purchase for use in Canada" Pros: it looked like a good product, but the service sucked! Cons: This system cannot use different tax rates in different provinces in Canada. I was told during sale process that this was possible, but after buying I was told it was not. After EPOS confirmed this weeks after my purchase and called me a liar, saying I was told this during the sale, I called back as a new customer. I was told exactly the same false information again. I was told it does work with different Canadian Provinces... read more
"Worst POS system EVER" Pros: Nothing support is horrible, system is not user friendly. Cheap equipment ZERO HELP with setup Cons: NOt user friendly support wont help you. They are not in the USA Overall: I would NEVER purchase this system EVER!!!
"Fine pos for features and functionality, terrible support, and bug filled" Pros: Good variety of features and highly customizeable. Cons: Probably the worst over customer experience I have had across any industry. And this is not after one bad experience, this is spanning 3+ years Overall: Starting out great. Software worked, it grew as we grew. About halfway in, we started getting bugs, errors, breakdowns. Sometimes they were resolved, some we are still dealing with today. In almost every scenario when dealing with custome... read more
"STEAL Your MONEY " Overall: The worst company you can work with!!! They steal your money !! They treat the customers poorly, I’ve been waiting on my refund for months !!! On top of that I’m from Kentucky and I even took a flight to Orlando to solve the problem and the problem got worst with no refunds after they told me in person they were going to give me my refund!!! Don’t waste your time find some where else to invest your company , the portal sucks and everything is super expensive!!! Save your self a headache and money... read more
"Fraud do not buy" Pros: Epos did not send the Epos, I canceled the product. They are still charging me every months. Cons: I called many times does not go through the customer service. Overall: He said you still have access the software we are still charging you a year. I DO NOT have the epos and I DO NOT have the access. THIS IS THE FRAUD.
"Bait and Switch" Pros: Nothing They are an awful excuse for a company Cons: The product is fine. The company is a scam. They are a pos company and there main goal is to sell you credit card processing. Do not buy this product Overall: Awful
"Stay away this is the worst company ever" Pros: Nothing cant even get equipment delivered Cons: Service broken promises stayed on the phone to be feed more bullshit and lies Overall: worst company never get a straight answer never even got my product
"[SENSITIVE CONTENT] sold me 2 hardware pos which I am unable to do login. I didn't want software-mentioned" Pros: Nothing Cons: I haven't checked even. sold me the wrong product. Overall: giving stress to customers
"Avoid this company!!!" Pros: None I don't have anything positive to day about my experience with epos Please read cons Cons: I worked with epos now for over 12 months and they made me waste so much time and money. I been having issues integrating my shopify account with my epos account for over 12 months, stock level was incorrect and also the app wasnt syncing properly. I have been having the same issue for 12 months and spoke to over 20 different staff members but still the issue hasn't been solved till today. Every phone... read more
Epos Now - USA has a 3.9 star rating with 2,332 reviews.
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