Excel Plumbing

Mark O. 

on Yelp

6 years ago

We called on Excel twice in a 2 week period for service at our son's new but vintage home. Overall, it was a very positive experience. The first time was for a battery backup sump pump installation before winter. The scheduling and quote over the phone with the office staff was painless and informative. And it was a firm quote with two different options: if a new primary pump was needed or not. The technician was friendly, clean and did a great job figuring out the convoluted mess of plumbing in the basement and was meticul... read more

Stephanie D. 

on Yelp

6 years ago

Been putting off a plumbing issue for over a year because I hate dealing with stuff I don't understand. One of the two sinks in my kitchen didn't drain. So I just always used the other one. Excel quoted me $250 for what they thought was wrong. Luke came out the next day exactly on time. Was able to fix the issue in less than an hour. Explained what was going on. How to prevent it from happening again. Best news, it cost only $95 because the problem wasn't as big as they thought. Not many plumbers that would have been honest ... read more

Jon W. 

on Yelp

6 years ago

I will definitely recommend Excel Plumbing to my friends. Great communication from start to finish! The plumbers showed up in time to replace my old water heater and took my headache away. Very professional and efficient people. Fair prices. Thanks again. 

Madeline C. 

on Yelp

6 years ago

Excel Plumbing is wonderful! Our hot water heater in our building broke so I reached out to Excel for a quote and I heard back within 30 minutes. Maureen and her team explained everything to us and were very thorough. We were able to get the hot water heater replaced within 48 hours and the team did an incredible job! We are thankful we reached out to Excel! Highly recommend! 

Mark S. 

on Yelp

5 months ago

Purchased water heater from this company about 5 years ago. They told me that the water heater I had before was too fancy and I should go with Bradford White model. Fast forward to today, water heater stopped heating and needed a new control valve which should be under warranty. They initially quoted me $455 with the part included and then modified it to all labor when I complained. It took technician 1 hour to install. How is $455? Disappointed on the original purchase and by the response for repair. Will not be usin... read more

Mary H. 

on Yelp

9 months ago

My technician was great but $460 to perform a maintenance checkup up on a tankless water heater seems really high to me! 

Phil L. 

on Yelp

11 months ago

This business offered emergency service and no one answered on a Sunday when we let the phone ring several times 

W L. 

on Yelp

a year ago

Dispatcher Kelly and manager Tom were extremely unprofessional. They aught to know by now even if you don't agree, the customer is always right and figure it out after. Only saving grace was Bob who came out first time around. Not sure he was on the right track but he worked his ass off and was beyond friendly and professional. To Tom and Kelly - you are NOT plumbers, quit acting like you are. You both know what I'm talking about. They argued with me!!! Who does that whether I'm right or wrong, you just don't do that if you ... read more

Sandy T. 

on Yelp

a year ago

We were charged $250.00 to unscrew and and screw in a new showerhead which retails for approximately $60.00. We were also charged $285.00 each to replace two faucet cartridges. Total retail approximately $40.00. Total bill $738.00. After a phone call they credited me $100.00. Still, $638.00 for less than an an hour labor? Really!!