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Extra Credit Union

4.3

About this business

Location details

6611 Chicago Rd, Warren, MI, 48092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed11:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3736 reviews
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Jackie H.'s profile image
Jackie H. 
3 years ago

Again Michael Carr has gone above and beyond. You are amazing always stepping up and helping us. It should say Michael Carr Extra Credit Union! Thank you so much The Hess family 👪 ❤️  

Business response:

Hi, Jackie. Thank you so much for leaving us a stellar review! 

Christopher F.'s profile image
Christopher F. 
3 years ago

Recently completed a used car loan application with Jamie M. as my member relationship specialist and she was fantastic! Communication was great throughout the entire process and feel very blessed to have worked with her. Great job Jamie! 

Business response:

Hi, Christopher. We are thrilled to learn that you had a positive experience with us!  

Jose V.'s profile image
Jose V. 
3 years ago

Always love working with Extra CU!!!! They provide the best customer service and huge shoutout to Jamie over there for making the process Super Easy and Comfortable. 

Business response:

Hi, Jose. Thank you so much for leaving us a stellar review! 

Joyce B.'s profile image
Joyce B. 
3 years ago

All I can say is wow.. I opened a new account . I met Lynda Davis who went above and beyond the call of duty Not only is this credit union lower on rates they actually call you on the phone if you send them an email with a question. The banks dont do that-- Highly recommend this credit union.. Fast easy extremely friendly 

Business response:

Thank you so much for your kind words, Joyce. We really appreciate you taking the time out to share your experience with us. Please let us know if you need anything! We're happy to help! 

Nicole R.'s profile image
Nicole R. 
3 years ago

Always kind and goes above and beyond for their clients! 

Business response:

Hi, Nicole. We appreciate the kind words and are glad we could provide you with a positive experience! 

Lauren N.'s profile image
Lauren N. 
4 years ago

I love this credit union. Connie is always helpful, accurate and fast. She recommends ways to help you overall not just what you called in for. She has helped my husband raise his credit score from a 454 when he joined the credit union to now a 691.... he listens to her more than he listens to me! But her methods have been proven to work. We will forever be members  

Business response:

And we love you, Lauren! Thank you for taking the time to leave this great feedback. We are so glad that one of our awesome team members were able to help you and your husband! That makes us so happy! We will pass this feedback along to Connie. Please let us know if there is anything else you need--we're happy to help! 

a j.'s profile image
a j. 
4 years ago

Jamie in Lending is always professional, understanding and a joy to work with. She always takes care of me and provides me with tangible and viable credit score increase solutions. 

Business response:

Hello, A ... thank you for taking the time to leave your feedback about Jamie! We are glad you have found your experience with her to be a great one! We will pass your feedback along to her, as well. Please let us know if there is anything else you need--we are happy to help! 

Staleana T.'s profile image
Staleana T. 
4 years ago

I have to say that Jamie McCollum is absolutely amazinggggg! I wouldn't have changed anything about our experience with her. She was so quick, knowledgeable, relatable, kind, helpful, driven, hard working, and so much more. She was not pushy whatsoever and either answered either our call or email within a very short period of time. There is not enough space for me to explain how amazing she is/was and how quick. She made our dreams 🤩 come true just in time for Father's Day. Thank you so much Jamie and the whole team at ECU.... read more

Business response:

Thank you for this great review, Staleana! We think Jamie is awesome, too! We are so glad you had a great experience. Please let us know if there is anything else you need--we're here to help! 

Stephanie A.'s profile image
Stephanie A. 
4 years ago

ok it is cool 

Business response:

Hi Stephanie, thanks for taking the time to leave this 5-start review! We think you are cool, too! Thanks for your membership. Please let us know if there's anything you need--we're here to help! 

Frequently asked questions about Extra Credit Union

How is Extra Credit Union rated?

Extra Credit Union has a 4.3 star rating with 736 reviews. 

When is Extra Credit Union open?

Extra Credit Union is open now. It will close at 5:00 p.m.