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Extra Credit Union

4.3

About this business

Location details

6611 Chicago Rd, Warren, MI, 48092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed11:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3766 reviews
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Michael T G.'s profile image
Michael T G. 
2 years ago

Gwen ,really helped with our problem fast ,knowledgeable and very pleasant thankyou so much Extra Credit union. Happy customer Mike G. 

Business response:

Hi, Michael. Thank you so much for leaving us a stellar review! 

Walter H.'s profile image
Walter H. 
2 years ago

Pamela LeClair provided an exceptional experience when providing assistance with a car loan. Her friendly demeanor, professionalism, and work ethic was refreshing. She is an excellent representative of Extra Credit Union’s commitment to excellence in customer service. I have been with Extra for over 30 years, and was very happy with my experience with Ms. LeClair! 

Business response:

Hi, Walter. We are thrilled to learn that you had a positive experience with us! Thank you for taking the time to leave your feedback about your experience with ECU and with Pamela in particular! And thank you for your longstanding membership! Please let us know if there is anything else you need--we're happy to help! 

Anthony S.'s profile image
Anthony S. 
2 years ago

Excellent great customer care 

Business response:

Hi, Anthony. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Andrew K.'s profile image
Andrew K. 
2 years ago

Michael Carr is great and the reason I say that is because he has patience. This is the second time Michael has waited on me and both times he has been great. Michael showed patience and understanding with the questions i asked and made sure I understood everything. When i left i was sure i made some good choices and felt confident in myself. 

Business response:

Thank you so much for your kind words, Andrew. We really appreciate you taking the time out to share your experience with us. 

Mary J.'s profile image
Mary J. 
2 years ago

Michael is a great employee and always take great care of me for the last 6 year Thank you so much. 

Business response:

Hi, Mary. We appreciate the kind words and are glad we could provide you with a positive experience! 

Blake P.'s profile image
Blake P. 
2 years ago

Everyone was very helpful from the moment I walked in I was here to talk with someone to see if I could receive some assistance and they did that and more I would highly recommend extra credit union to everyone 

Business response:

Hello, Blake! Thank you so much for taking the time to share your positive experience with Extra Credit Union. We are thrilled to hear that our team was helpful and went above and beyond to assist you. Your recommendation means the world to us! If you ever need any further assistance or have any questions, please don't hesitate to reach out to us at (877) 638-7628. We are always here to help. Thank you again for choosing Extra Credit Union! 

Madison B.'s profile image
Madison B. 
2 years ago

Jamie was amazing as always. So kind and pleasant to talk to and answers all my questions . 

Business response:

Hi, Madison. Thank you so much for leaving us a stellar review! 

Daniel S.'s profile image
Daniel S. 
2 years ago

My auto loan was amazing! The process was thorough @ easy with excellent rates that were beyond my expectations. Lynda was very professional and an outstanding representative of Extra Credit Union. 

Business response:

Hi, Daniel. We are thrilled to learn that you had a positive experience with us! 

Dennis B.'s profile image
Dennis B. 
2 years ago

The process was easy and fast. 

Business response:

Hi, Dennis. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Frequently asked questions about Extra Credit Union

How is Extra Credit Union rated?

Extra Credit Union has a 4.3 star rating with 766 reviews. 

When is Extra Credit Union open?

Extra Credit Union is closed now. It will open at 9:00 a.m.