This profile has been claimed by the business owner or representative.
Extra Credit Union
- Credit Unions
- Warren, MI
About this business
Extra Credit Union is known for its heart to serve through offering help, guidance, counsel, and programs for the entire community. As the only credit union in Southeast Michigan to offer a certified K-12 financial curriculum, we provide hands-on learning, financial fundamentals and customized services to help students make good financial decisions now and create a brighter financial future. We support our teachers with many different opportunities, as well. Your membership helps support these essential school programs. We... read more
Location details
6611 Chicago Rd, Warren, MI, 48092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 11:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The staff were amazing and Kristina Brown was phenomenal…….!! Not only was she “on it” she went above and beyond in contacting me and making sure I understood what was happening, what I needed and followed up after the fact……. That’s above and beyond Service and want my employees to be as proactive…….Outstanding Kristina!!!!
Business response:
Hi, Jerry. We appreciate the kind words and are glad we--and particularly Kristina--could provide you with a positive experience! Thank you for taking the time to leave this great feedback!
Great experience with your workers who help to get what you desire as a low interest rate for a loan for a car loan a loan to pay bills what ever your needs are Extra Credit Union is there for you Thank you.
Business response:
Hi, Hattie. Your feedback is highly appreciated. Thank you for the review! We are so glad we have been able to help you with your financial needs. Please let us know if there is anything else we can do to help!
Gwen ,really helped with our problem fast ,knowledgeable and very pleasant thankyou so much Extra Credit union. Happy customer Mike G.
Business response:
Hi, Michael. Thank you so much for leaving us a stellar review!
Pamela LeClair provided an exceptional experience when providing assistance with a car loan. Her friendly demeanor, professionalism, and work ethic was refreshing. She is an excellent representative of Extra Credit Union’s commitment to excellence in customer service. I have been with Extra for over 30 years, and was very happy with my experience with Ms. LeClair!
Business response:
Hi, Walter. We are thrilled to learn that you had a positive experience with us! Thank you for taking the time to leave your feedback about your experience with ECU and with Pamela in particular! And thank you for your longstanding membership! Please let us know if there is anything else you need--we're happy to help!
Excellent great customer care
Business response:
Hi, Anthony. Thanks for taking the time to share your positive experience. We truly appreciate it!
Michael Carr is great and the reason I say that is because he has patience. This is the second time Michael has waited on me and both times he has been great. Michael showed patience and understanding with the questions i asked and made sure I understood everything. When i left i was sure i made some good choices and felt confident in myself.
Business response:
Thank you so much for your kind words, Andrew. We really appreciate you taking the time out to share your experience with us.
Michael is a great employee and always take great care of me for the last 6 year Thank you so much.
Business response:
Hi, Mary. We appreciate the kind words and are glad we could provide you with a positive experience!
Everyone was very helpful from the moment I walked in I was here to talk with someone to see if I could receive some assistance and they did that and more I would highly recommend extra credit union to everyone
Business response:
Hello, Blake! Thank you so much for taking the time to share your positive experience with Extra Credit Union. We are thrilled to hear that our team was helpful and went above and beyond to assist you. Your recommendation means the world to us! If you ever need any further assistance or have any questions, please don't hesitate to reach out to us at (877) 638-7628. We are always here to help. Thank you again for choosing Extra Credit Union!
Jamie was amazing as always. So kind and pleasant to talk to and answers all my questions .
Business response:
Hi, Madison. Thank you so much for leaving us a stellar review!
Frequently asked questions about Extra Credit Union
How is Extra Credit Union rated?
Extra Credit Union has a 4.9 star rating with 549 reviews.
When is Extra Credit Union open?
Extra Credit Union is open now. It will close at 5:00 p.m.