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Extra Space Storage

4.7

About this business

Location details

1400 Folsom St, San Francisco, CA, 94103, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 7:00 p.m.
Tue08:00 a.m. to 7:00 p.m.
Wed08:00 a.m. to 7:00 p.m.
Thu08:00 a.m. to 7:00 p.m.
Fri08:00 a.m. to 7:00 p.m.
Sat08:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.71,867 reviews
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Teresa G.'s profile image
Teresa G. 
rating
11 years ago

Amazing service, very reasonable prices and easy to access. I really am so happy I walked in and signed up. 

Caroline K.'s profile image
Caroline K. 
rating
11 years ago

Nah it's alright. You wouldn't wanna go here at night but since they close so weirdly early that shouldn't be an issue anyways. We brought all our boxes and furniture here in between moving from one apartment in SF to the next. We chose extra space because it was conveniently close and cheap. The prices changed however after the first month and we ended up paying way more than we would've anywhere else. They were however always pretty helpful and understanding when we had issues with extending our storage unit lease etc 

Geoff S.'s profile image
Geoff S. 
rating
11 years ago

When my movers cancelled the night before (WHO DOES THAT), and it was just me moving everything out of my unit and into a rented van, Leda saved the day. She helped me use the freight elevator so that I was able to get it all moved in just a couple of hours. It really made a difference to me and I am grateful. Not only did she go the extra mile to help me solve my problem, she showed that she cared about me and my business. That's why I'll be back at Extra Space the next time I need storage, even though (as other reviewers h... read more

Robert S.'s profile image
Robert S. 
rating
11 years ago

We've had the need to use storage facilities for business and personal needs over the last decade and the experience has been mixed. We are extremely satisfied with both the facilities and the service at EXTRA SPACE STORAGE. The place is very clean and well managed. From day one, Mathias and his team have provided excellent support and a willingness to "go the extra mile" when necessary. The most recent example is that we were expecting a delivery of two pallets of materials for an event the next day. The freight company tol... read more

Chuck V.'s profile image
Chuck V. 
rating
11 years ago

This is my second time with Extra Space Storage. I was so pleased with the staff, location and facilities, that I will not search for another location. I highly suggest you make a visit. 

James J.'s profile image
James J. 
rating
11 years ago

I only needed to store somethings away for just a few weeks. Luckily they had a deal for me where the first month was literally free so I only got away with paying for the "admin" fees and insurance which came about to $35/hour. I also got lucky with getting one of the bigger storages, 8 by 10 which was located in the first floor. 

Joan K.'s profile image
Joan K. 
rating
11 years ago

These people are good! I have little experience with storage companies but my experience with Extra Space Storage was really excellent. They were ready with answers to all of my questions both over the phone and in person. Mike, on the desk, could not have been nicer, both to me and to my movers. The facility is clean and well lighted and the security measures are excellent. 

Jude M.'s profile image
Jude M. 
rating
11 years ago

I have stored with extra space storage for over five years now and i can say that they are the best in the biz!! They are fair and honest with everyone they serve , and they are always willing to help. When i started here The Manager was Mark he was very helpful and fair and always willing to work on solutions to those issues that arise . The current staff are the most professional group of people i ever encountered!! Mike the new manager took over for Mark and didn't miss a beat, he's friendly , intelligent , and skilled i... read more

T C.'s profile image
T C. 
rating
11 years ago

Mike Gradone, the store manager s awesome to work with! After making a reservation for a storage unit online and following up with a phone call with a couple of inquiries, Mike put all of my questions to rest and assured me that the unit was confirmed and if I ended needing additional space the day of (since I was not certain if the unit I booked was able to hold all our items), that would not be a problem. I ended up in the area the next day and wanted to visually see the space I booked online and Mike took the time to sho... read more

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.7 star rating with 1,867 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 7:00 p.m.