Extra Space Storage

Livi J. 

on Yelp

14 years ago

Definitely recommend! The staff, especially Mark, goes out of their way to be friendly and helpful. And from what I have seen they are kind and compassionate to people in all sorts of situations. Having a safe covered space to pull your vehicle into to unload is awesome. (Although I do agree that it size and shape could be harrowing for inexperienced drivers.) The only drawbacks I saw were 1) their units come in many irregular sizes, which isn't so much a drawback in and of itself, as it makes for some seemingly inconsistent... read more

Zac H. 

on Yelp

14 years ago

I had an OK experience with Extra Space with two exceptions. First the good: The location was convenient. Setting up the unit/account was easy. The people I dealt with on the phone and in person were friendly. Most importantly, I felt my stuff was safe and secure for the few months I needed to lock it away. Access to the unit was easy enough if I needed something. The Bad: They arbitrarily raised my rent by $10 after 3 months or so. Apparently they do this a lot. Be warned. I don't think rent control laws apply to storage.... read more

Andrew C. 

on Yelp

15 years ago

I had a great experience with this Extra Space Storage. Pricing is affordable, made all the arrangements online - including canceling the account after I vacated, location is pretty good, visible security, and being able to drive into the building to load/unload makes for clean rainy day moves. I think they also have a truck you can borrow for free?... I rented a U-Haul cargo van for $20 and I'd recommend that for personal flexibility. I only used this place for about 4 months and the first month was free. Ideal for short-t... read more

kelly G. 

on Yelp

15 years ago

I have nothing but good things to say about this place and the people who work there. They were always helpful and informative. Had two units for about 2 years and had a positive experience the whole time. I wish they were open later, but I'll trade later hours for the rest any day. 

Miss Kae O. 

on Yelp

16 years ago

With the volatile nature of living situations in SF, I have had need of storage units several occasions over the years. I always come back to this location. I was very unhappy when they turned from Crockers Lockers to Extra Space, but the fact that they have the same gentlemen working in the office that have been extremely helpful and terribly nice, even when I was late in paying, kept me from jumping ship. The biggest down side for me is that they close at 7pm and have no units accessible late. It makes it difficult for... read more

Barbara D. 

on Yelp

16 years ago

I have been extremely happy with the way I have been treated by Extra Space Storage. I received a great deal, my son received a referral bonus when I decided to also rent space, we were allowed use of a large truck, and the first month was free. Mark was very patient with me while I looked over several units before deciding on one. And at this point I just pay online. Totally convenient. 

G K. 

on Yelp

17 years ago

When's the last time a business gave a stranger something for free in this or any city? Extra Space Storage earns 6 stars for giving me 2 free hanger bars for wardrobe boxes that I got from craigslist. The place is rennovated, clean and well run. I guess they understand the value of good will in the community and how it separates their business from the numerous other ones in this area. Kudos 

Ivan F. 

on Yelp

2 months ago

The main elevator was out and there was no one at the desk. Well thats not cool. How are people supposed to remove their items when they need it. 

L A. 

on Yelp

2 months ago

Seriously this place is a dive level storage co. It is dirty on the inside. I don't expect a Taj Mahal, but it is dirty on the inside and last thing I'll say to those who are serious about doing business with this company. Their price has 100% every unit set to a $40 markup four months in. Whether you downsize or keep the unit they will not allow a different price rate. so let me in include that for the last month of my rental there the location had a broken down service elevator. Hugh would have to load your th... read more