Extra Space Storage

Andrew C. 

on Yelp

14 years ago

I had a great experience with this Extra Space Storage. Pricing is affordable, made all the arrangements online - including canceling the account after I vacated, location is pretty good, visible security, and being able to drive into the building to load/unload makes for clean rainy day moves. I think they also have a truck you can borrow for free?... I rented a U-Haul cargo van for $20 and I'd recommend that for personal flexibility. I only used this place for about 4 months and the first month was free. Ideal for short-t... read more

kelly G. 

on Yelp

14 years ago

I have nothing but good things to say about this place and the people who work there. They were always helpful and informative. Had two units for about 2 years and had a positive experience the whole time. I wish they were open later, but I'll trade later hours for the rest any day. 

Miss Kae O. 

on Yelp

15 years ago

With the volatile nature of living situations in SF, I have had need of storage units several occasions over the years. I always come back to this location. I was very unhappy when they turned from Crockers Lockers to Extra Space, but the fact that they have the same gentlemen working in the office that have been extremely helpful and terribly nice, even when I was late in paying, kept me from jumping ship. The biggest down side for me is that they close at 7pm and have no units accessible late. It makes it difficult for... read more

Barbara D. 

on Yelp

15 years ago

I have been extremely happy with the way I have been treated by Extra Space Storage. I received a great deal, my son received a referral bonus when I decided to also rent space, we were allowed use of a large truck, and the first month was free. Mark was very patient with me while I looked over several units before deciding on one. And at this point I just pay online. Totally convenient. 

G K. 

on Yelp

16 years ago

When's the last time a business gave a stranger something for free in this or any city? Extra Space Storage earns 6 stars for giving me 2 free hanger bars for wardrobe boxes that I got from craigslist. The place is rennovated, clean and well run. I guess they understand the value of good will in the community and how it separates their business from the numerous other ones in this area. Kudos 

Michael A. 

on Yelp

3 months ago

Brian has always been positive and Stellar.,Today however I had a strange encounter with someone by the name of ANNE who stopped by to inform me that there's no "hanging out" and that the door needed to be "open"- I did not know what was meant by this encounter because the door was not closed-I mentioned to Anne that I was in the middle of making a phone call and politely asked her would it be ok if I made a phone call??? To which she replied yes but u can only be hear 30 minutes at a time.,to which I replied asking "how lo... read more

Vikrant G. 

on Yelp

a year ago

They doubled the price within 2 months of signing up. I was assured that they will not change it but more than 10-15%, but clearly they don't care. I had to spend extra money to empty the storage and move it to Storelocal, who don't follow these bad practices. Also, their storage units are only ~6 feet tall, so not a lot of space inside. The single star above goes to Anne, who was really pleasant to talk with. 

L. C. 

on Yelp

2 years ago

Worst service of my entire life, embarrassing. I would rather die than do business here. 

Yan Z. 

on Yelp

2 years ago

the facilities are pretty ramshackle here and an "elevator access" unit may actually require wheeling your stuff down several extremely narrow hallways before you get to the unit. the security seems a bit sketchy, as i definitely saw people tailgating into the elevators who didn't seem to have access. the worst part is the steep rate hikes - they raised mine by 50% just a few months after moving in.