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Extra Space Storage
- Self Storage
- Concord, CA
About this business
Location details
2580 Monument Blvd, Concord, CA, 94520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Good location, very clean and spacious and Michael was great and made it easy for me to complete the rental application.
Business response:
Thank you for your wonderful feedback, Patty P! We're glad to hear you had a great experience with Michael at Extra Space Storage.
Amazing customer service. She was so quick getting me the unit. Very friendly and professional. Excellent service.
Business response:
Hi Leli, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (925) 687-7203 or stop by the office if you need anything!
Amanda was a gem! She was super efficient, made the process quick and painless! Would highly recommend! And the price was right!
Business response:
We think Amanda is great too! Thanks for the positive review, Richard. We're glad she was super efficient, and made the process quick and painless! We are so glad you are satisfied with your rental rate! We're so happy to hear we have your recommendation! Don't hesitate to reach out at 888-STORAGE if you need anything!
Amazing customer service during the setup of my lease, thank you Marcos. Saved me a lot of $$ thank you
Business response:
Thank you for the excellent rating, Julius. We are glad our manager Marcos was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call if there is anything else we can do for you.
5 stars for Tara!! She really helped me out in a tough situation with a random storage rent increase, I had came down to the storage unit a few times and called but didn't really receive the help I truly needed until I called today and Tara fixed my issue within a span of a few hours! Don't get me wrong the other staff tried to help me aswell but she MADE IT HAPPEN! And called me back like she said and now my unit is safe and my bill is paid! Thank you again so much if you're reading this
Business response:
Thank you so much for your kind words, Lele. We really appreciate you taking the time to share your experience with us. Don’t hesitate to stop by the office if you need anything.
really great management and very helpful. would recommend this storage space to anyone near by or looking for a facility.
Business response:
Thanks for the kind words, Izzy! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (925) 687-7203 if you need anything.
The management Rex was helpful and kind, my son moved into his unit the documents were easy to sign right on my phone
Business response:
Hi Jessica, thank you for your review. We're glad Rex was helpful and kind. Give us a call at 888-STORAGE if you need any future assistance.
I gave this place 5 stars but that's only because of my check in process with Miss Amanda !!! She was super friendly and all around a Rockstar at helping me get my unit situated. She even went out of her way to go and grab me a cart so I could unload my things out of the car. She makes this place worth storing your items at !!! :) Thanks girl!
Business response:
Hi Amanda, thank you for your review. We are thrilled to know our team was friendly and helpful. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
We came in today and Amanda was so incredibly kind. She showed us our storage unit, helped us find the best insurance policy for our things, explained everything we needed to know before we signed. Overall such a great experience! Thank you Amanda
Business response:
Thank you for the excellent rating, Stephany. We are glad our manager Amanda was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call if there is anything else we can do for you.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.7 star rating with 1,073 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:00 a.m.