Extra Space Storage

Scott B. 

on Yelp

10 years ago

I had a ground floor, exterior unit that was clean and dry. The security gates, lighting and cameras were all positives. The monthly rate was very good for the 4 months I was using the unit but I had just received notice the rate was going to be raise. It would still be comparable to other rates I had checked on prior to renting here. When I was moving out, the process was nice and simple, no hassles. 

Tim A. 

on Yelp

10 years ago

Very impressed with the cleanliness and security provided. Michael was outstandingly helpful and knowledgeable. Will definitely use again should the need arise. 

Mike W. 

on Yelp

10 years ago

It was easy to rent a space. The price was good but we'll watch for raises. These places typically start raising rates after six months. If they do we'll move. Also during the contract signing process they were somewhat aggressive about purchasing renters insurance through them. Felt like I was renting a car. I would assume the office earns a commission on the policy. They even said they required me to bring my personal insurance policy for them to "keep it on file." Absurd. Didn't do it. 

Ben G. 

on Yelp

11 years ago

I called up and spoke with Mike one afternoon. He was a very friendly guy, and showed me around, answered all my questions and had a storage unit ready in about 15 mins. I am very happy with the customer service, and the facility is well kept. The price is reasonable and the first month was free (except for a small setup fee). If you're looking for a storage unit, try this place out. It's 2 mins from U-Haul, so that was a plus. 

Melissa S. 

on Yelp

11 years ago

I was relieved to have such a smooth and easy experience with this storage facility. I had an awful experience in the past with Public Storage being ripped off in every way so it was nice to see really great prices, really friendly staff, and a clean well managed company. I highly recommend this to anyone looking for storage space. 

Lillie C. 

on Yelp

11 years ago

Claudia and Rhiannon customer service is sincerely appreciated. In October, 2014, they were friendly and professional when assisting me in selecting a storage unit and completing the rental agreement. 

Gail P. 

on Yelp

11 years ago

Extra Space Storage in Concord was very reasonable for our family's needs. We shopped around to find the best price for the unit size we needed and found it to be here. The facility is very well maintained and clean and there are many carts avl. to load your items onto to take them up to your storage space. Mike was very helpful and friendly and made sure that all of my questions were answered. I would highly recommend this facility where the site manager lives on the property and it looks and feels very secure there :-) 

Ariel G. 

on Yelp

14 years ago

Not a bad little storage place. Pros: Not too far from the highway, very easy access to units even with larger vans/trucks. Staff is very helpful and always super nice. My unit is inside and upstairs but the elevators are always working, carts are always available and the inside temps (while not air conditioned) are reasonable so it's not a sauna. Cons: Prices were comparable with other storage facilities in the area (around $40 for a 5x7), then the taxes turned it into $45, then 5 months later they raised it to $50 plus ... read more

J F. 

on Yelp

14 years ago

Again I have had to utilize their services and again was delivered supreme service. Dan is The MAN! Great attitude, customer service above and beyond...AJ as the site manager is nothing but a gentleman...Awesome team!