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Extra Space Storage
- Self Storage
- Concord, CA
About this business
Location details
2580 Monument Blvd, Concord, CA, 94520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
I came in right before closing and Tasha was very accommodating, generous and very attentive. She went above and beyond to ensure we knew were our unit was, explained everything we needed to know to make sure we understood the guidelines and rules. Made my day interacting with Tasha. Thank you for haven an employee like this.
Business response:
Hi Joshua, thank you for taking the time to share your feedback! Tasha is such an asset to our team and we're so glad to hear you had such a positive experience renting with her! We are thrilled to hear that she was able to accommodate your storage needs and provide a smooth rental experience. Our team is here to serve you so don't hesitate to reach out if you need any future assistance!
Super friendly workers. Liked the ability to access storage through gated entry way that required key code. Extremely good rates!!
Business response:
Thank you for the kind words, Brian! We're glad to hear our staff was able to meet your storage needs! Security is our top priority and we appreciate that you've trusted us with your belongings. Let us know if you need any assistance!
What an amazing place. I was helped with my urgent needs and they are very professional. Hidden gem versus other storage place. Steve did an amazing 5 star customer service!!!! Thank you!!!
Business response:
Thanks so much for your review, J G! We are so happy Steve was able to earn your business and we appreciate you sharing your experience with us. Please let us know if we can further assist with your storage needs!
This place is great. Michael was very helpful and explained everything I needed to know. The property is guarded, clean, dry, and free of pests. Very reasonable on pricing as well.
Business response:
Thanks for the review, Nick! We know you have many options for storing your belongings and we are committed to being the most convenient, secure and professional storage solution in your neighborhood! We're here to help if you need assistance with your rental! Call us at (925) 687-7203 with any questions.
Michael was very helpful agent excellent service i can't complaint about this storage company
The facility is very clean and the staff is so friendly! They really know how to take care of the customer! I feel like hey really care about my valuables!
YOU NEED TO READ THIS REVIEW. I'm not a renter from extra space, nor have I ever been. I buy, sell, and trade things I find in storage lockers at auctions (yes like storage wars). Because of this I have been given access at one time or another to just about every storage locker location within the area and have seen it all both the good and bad. This Extra Space location, is by far the cleanest facility that I have ever had to work in. Not once have I had to deal with rodent droppings, roaches, or spiders. The inside units... read more
I was at this facility very recently to rent the smallest unit for a couple of months. It was a great experience. Believe me, it was sheer pleasure talking to the manager of this facility. Michael(the manager at this facility) was very professional, kind and helpful. I would definitely go back to him first for all my future storage needs.
The place is very well-kept and clean. Also seems very secure. Staff was friendly, nice and informative. The "First month free" offer is a bit of a sham. It's only applicable on very select units and locations...none of which are at this location. So don't expect 1 month free. Online prices are better than on location prices, so you have to cross check the quotes using your phone. Expect extra monthly charges for insurance too. I tried to reach them on a Sunday to upgrade our unit, since everything wasn't going to fit... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.7 star rating with 1,073 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:00 a.m.