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Extra Space Storage
- Self Storage
- Washington, DC
About this business
Location details
1420 U St NW, Washington, DC, 20009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedThe lady's that work there are really nice.
Business response:
We're grateful for your kind words about our staff. Thank you for your feedback.
RecommendedI was helped by Tiffane Glasglow today and she provided excellent customer service.
Business response:
We are delighted to hear Tiffane Glasglow provided excellent customer service! Thank you for sharing your positive experience with us.
RecommendedThe staff here are phenomenal! They go out of their way to answer any and all questions are so accommodating. Not only are they helpful getting you moved in, they are just as helpful when you are moving out. I can’t say enough good things about this place. Thank you Tiffany!!!
Business response:
Thank you, Ana! It's wonderful to hear you had a positive experience with us and that Tiffany and the team were accommodating of your needs! We want you to know that we are here to assist you with any further storage needs! Give us a call at (202) 667-6333 if anything comes up!
RecommendedTotally professional. Any problems that came up, they called immediately. They also worked with me when it came close to close out my space. Very satisfied with Extra Space Storage. I would recommend them to anybody looking for an outfit that is looking out for you.
Business response:
Hi Michael, thank you for recommending us. We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.
RecommendedI recently rented a storage unit at thr 14th St NW location in Washington, DC. Daniel was AMAZING!!! He is very knowledgeable and personable. He quickly eased my anxieties and made it feel as though I were a long-time customer.
Business response:
Thank you for taking the time to leave your feedback, Jennifer! We're so happy to hear Daniel was able to make your rental process hassle free! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else during your rental!
RecommendedI can’t say enough about how amazing the staff is. I’m eternally grateful to Tiffany and Renae for all of their assistance. Everyone was super friendly and their customer service is exceptional. Tiffany and Renae went above and beyond in answering all of my questions and were beyond helpful. I would HIGHLY recommend ESS for your DC storage needs.
Business response:
Thank you for the kind words, Kristi. We're glad Tiffany and Renae went above and beyond in answering all of your questions. We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.
RecommendedVery good experience overall! Clean and great customer service.
Business response:
Hi Michael, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!
RecommendedGreat customer service, reasonable storage spaces and options
Business response:
Thank you for your feedback, Tan-eka! We love to hear that our customers are happy with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!
RecommendedMy experience was good , customer service was excellent , good parking, clean storage space. If I need Extra Space Storage again this would be the location I choose. Thank you
Business response:
Hi Eileen, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,447 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.