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Extra Space Storage

4.8

About this business

Location details

1420 U St NW, Washington, DC, 20009, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.81,533 reviews
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Dana P.'s profile image
Dana P. 
rating
8 years ago

Sophia was amazing today. Very detailed and supportive of this very important time in my life. Extra space storage has great pricing and they gave me information to a mover that was extreme inexpensive as well. Thanks to the team on U St. and a special thanks to Sophia! 

Laura N.'s profile image
Laura N. 
rating
8 years ago

Sophia was Very helpful! Staff assisted in carrying my stuff out to the car. Quick and efficient. 

Aviad M.'s profile image
Aviad M. 
rating
9 years ago

Sophia is great she made my move smooth by having things in order for me. Thanks so much 

Caroline G.'s profile image
Caroline G. 
rating
9 years ago

Exceptional customer service!!! No trouble with unit entire year rented space. Highly recommend. Tip, do not show up when storage opens - you will have difficulty securing a cart. 

Beck L.'s profile image
Beck L. 
rating
9 years ago

Excellent customer service! I had a storage unit here for about two years, and everything remained secure and clean. I've since gone back repeatedly when I needed packing supplies. (They sell boxes, tape, bubble wrap, storage locks, etc.) Really friendly and helpful staff. They're happy to answer questions and explain things well. Highly recommended. 

Roorah R.'s profile image
Roorah R. 
rating
10 years ago

They are not cheap... but wow! Their customer service is on point. Everyone working here is friendly, happy to help, and professional. I would recommend this service to anyone who wants to have quick, simple, and efficient access to well-located storage. 

Stephanie L.'s profile image
Stephanie L. 
rating
10 years ago

Great place for storage. Only drawback is that they are not 24/7, their office hours are regular hours, 9am to 5pm or 9am to 6pm. Secure facility, clean and well maintained. It is on the expensive side for the space. The employees are very nice and efficient. 

Ale M.'s profile image
Ale M. 
rating
10 years ago

I was attended by Latasha in the office. She was waiting for my arrival and gave a very personal customer service since the day I called asking for a unit. She was very kind and showed the elevators and helped me find my unit. I had no problem finding carts, I used 4 which were parked in the entrance of the alley door. They provided a lock with combination and were willing to facilitate it to my movers if I could not physically be there. The storage was very clean, just painted and is in a great location. We could access wit... read more

Lynsey J.'s profile image
Lynsey J. 
rating
10 years ago

Great service from Tristan this weekend. Easy to access the storage unit and simple to rent. And easy to get in and out from U Street. Bonus- it is a historic building that has been a storage space since 1900. Very cool. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 1,533 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.