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Extra Space Storage
- Self Storage
- Washington, DC
About this business
Location details
1420 U St NW, Washington, DC, 20009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Exceptional customer service!!! No trouble with unit entire year rented space. Highly recommend. Tip, do not show up when storage opens - you will have difficulty securing a cart.
Excellent customer service! I had a storage unit here for about two years, and everything remained secure and clean. I've since gone back repeatedly when I needed packing supplies. (They sell boxes, tape, bubble wrap, storage locks, etc.) Really friendly and helpful staff. They're happy to answer questions and explain things well. Highly recommended.
They are not cheap... but wow! Their customer service is on point. Everyone working here is friendly, happy to help, and professional. I would recommend this service to anyone who wants to have quick, simple, and efficient access to well-located storage.
Great place for storage. Only drawback is that they are not 24/7, their office hours are regular hours, 9am to 5pm or 9am to 6pm. Secure facility, clean and well maintained. It is on the expensive side for the space. The employees are very nice and efficient.
I was attended by Latasha in the office. She was waiting for my arrival and gave a very personal customer service since the day I called asking for a unit. She was very kind and showed the elevators and helped me find my unit. I had no problem finding carts, I used 4 which were parked in the entrance of the alley door. They provided a lock with combination and were willing to facilitate it to my movers if I could not physically be there. The storage was very clean, just painted and is in a great location. We could access wit... read more
Great service from Tristan this weekend. Easy to access the storage unit and simple to rent. And easy to get in and out from U Street. Bonus- it is a historic building that has been a storage space since 1900. Very cool.
Incredibly nice staff. Clean and easily accessible.
I rented space there for 2 months and I was satisfied with the service. The customer service was great and the rates were ok. I also like the fact that you can make reservations on line. The catch was 1st month free knowing that I only needed to use them for a month. Awesome!!!!!
If you're looking for affordable, clean safe storage in the DC area, then Extra Space Storage is the place to go. They have several sizes to choose from, friendly helpful staff, and a great location. Edmond was polite, professional and very helpful. He made sure I had the right space for my belongings, explained the contract in detail before I signed. I have no problem with the hours. I work an unconventional job so the hours work for me. If you decide to rent a space there, be sure to tell them that Dorothy Reay recommended... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,649 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.