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Extra Space Storage

4.7

About this business

Location details

3250 Olympic Blvd, Santa Monica, CA, 90404, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 7:00 p.m.
Tue08:00 a.m. to 7:00 p.m.
Wed08:00 a.m. to 7:00 p.m.
Thu08:00 a.m. to 7:00 p.m.
Fri08:00 a.m. to 7:00 p.m.
Sat08:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.7868 reviews
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Almat S.'s profile image
Almat S. 
rating
2 years ago

Rented space from here starting from 07/01, the best service I got in Los Angeles! Especially Steve who at first explained everything with all details! And provide every step of process smooth, fast and professionally! Recommend it to everyone, exactly this location got Extra Space storage! ( also of course generous one month off deal! ) 

Business response:

Hi Almat, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Steve! Don’t hesitate to call us at 888-storage if you need anything. 

A T.'s profile image
A T. 
rating
2 years ago

We had a great experience viewing multiple storage units with Adrian. Units were clean and storage access hours at the 3250 Olympic Blvd location are great. Adrian was super friendly and very informative answering all our questions. He also took his time showing us the multiple different units for the sizes that we were interested in. 

Business response:

Thank you, A! It's wonderful to hear you had a positive experience with us and that you found our property clean and accessible. It's wonderful to know Adrian was friendly and informative to work with. We want you to know that we are here to assist you with any further storage needs! Give us a call at (310) 829-2525 if anything comes up! 

Eugene L.'s profile image
Eugene L. 
rating
3 years ago

I've been using the storage here since 2020. Great location, well maintained facility, ample parking. Customer service at this location has always been excellent. The agent at this location, Adrian, has recently helped me out twice. He is very pleasant and friendly, as well as efficient to work with. Was great to work with him. 

Business response:

Eugene! We're glad to hear that you had a positive experience with us! If you have any storage needs in the near future, we would love to have you back! Feel free to reach out any time at (310) 829-2525. 

Hannah K.'s profile image
Hannah K. 
rating
3 years ago

I've had a great experience with this location. The setup process and getting access to my unit was seamless. Adrian was very helpful! 

Business response:

Thank you for taking the time to leave your feedback, Hannah! We're so happy to hear Adrian was able to make your rental process hassle free! Give us a call at (310) 829-2525 if you need any future assistance. 

penelope p.'s profile image
penelope p. 
rating
3 years ago

Adrian was very helpful in showing me my new unit. Glad I could get settled in easily 

Business response:

Thank you for taking the time to leave your feedback, Penelope! We're so happy to hear Adrian was able to make your rental process hassle free! Give us a call at (310) 829-2525 if you need any future assistance. 

Evan S.'s profile image
Evan S. 
rating
3 years ago

Had a great experience moving into our unit. Karyna was the best! Super friendly and helpful and provided us with everything we needed. 

Business response:

Hi Evan, thank you for the great rating. We are thrilled to know Karyna was friendly and super helpful to work with. Please give us a call at 888-storage if anything comes up! 

Sue H.'s profile image
Sue H. 
rating
3 years ago

I just reserved a unit by phone for my son and had such a great experience. I then spoke to Corina who is the manager and again, helpful and nice. I'm hopeful that the 1 star review issues of other locations (especially unannounced price increases) aren't universal We're off to a good start anyway. I'll keep you posted! 

M O.'s profile image
M O. 
rating
3 years ago

Corina the new manager is very helpful and accommodating. I needed some help with an issue and she made the adjustment and answered all my questions clearly. 

Business response:

Hi M, thank you for your review. We're glad Corina is very helpful, and accommodating, and made the adjustment. Don’t hesitate to call us at 888-storage if you need anything. 

M F.'s profile image
M F. 
rating
3 years ago

October 9th, 2022 A few complimentary words (To be updated next month) about this well managed and also secure storage facility. Another important aspect and benefit of this Extra Space Storage is the stellar customer Service! So much more to say about my positive experience received at this Extra Space Storage (Santa Monica/ Olympic location). I do have a special mention about one person in particular who has made my renting experience at Extra Space Storage quite a 5 Star experience. My most sincere appreciation an... read more

Business response:

Hi M. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Matt and Jose! Our team is here to make sure you have a great experience while storing with us. Let us know if we can do anything else for you by emailing us at customerservice@extraspace.com or calling at 888-storage. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.7 star rating with 868 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 7:00 p.m.