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Extra Space Storage
- Self Storage
- Marina del Rey, CA
About this business
Location details
4095 Glencoe Ave, Marina del Rey, CA, 90292, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 7:00 p.m. | |
| Tue | 08:00 a.m. to 7:00 p.m. | |
| Wed | 08:00 a.m. to 7:00 p.m. | |
| Thu | 08:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 7:00 p.m. | |
| Sat | 08:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Re: unit B321 F Glencoe Marina Del Rey CA 90292 I started paying $262 for a 10x10 unit with elevator access. Without any notice, the rent doubled to $514 over the years. I find it unfair that the same 10x10 unit with elevator access is now being advertised for $387. Where is the grandfather pricing for loyal tenants like myself who have been at the property for a decade? When attempting to address this issue with the on-site team or a conflict resolution calls, they have hung up the phone. It is concerning to see legal expe... read more
Business response:
Thank you for your feedback. We appreciate you taking the time to share your concerns regarding your unit's pricing. Your loyalty as a long-term tenant is valued, and we understand your frustration with the rate changes over time. We would like to address this matter personally and discuss the details of your specific situation. Please feel free to reach out to us at (310) 301-2527 to discuss this matter further. Our team is committed to finding a resolution that addresses your concerns while considering our pricing policies... read more
I have been a customer of Extra Space for 10 years and I do not owe them any money. Recently, I was informed that my unit was auctioned off for $270 cash , which is the exact cash amount I had paid to Karla Garcia. I am requesting Extra Space to release my storage unit, legal documents, and any overpayments promptly. I believe I have been overpaying for my unit compared to current market rates. The contents of my unit are valued at over $30,000. I suspect foul play involving Brie Cortes and Karla Garcia. My experience with ... read more
Business response:
Please accept our sincere apologies for the disappointing experience you've had with our storage facility. We understand your frustration and take your concerns very seriously. We value your input as a long-time customer, and we want to ensure that this situation is addressed properly. We encourage you to reach out to us directly at (310) 301-2527 so that we can discuss this matter in detail, gather more information about your specific case, and work towards finding a fair resolution. Our team is committed to investigating y... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,456 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 8:00 a.m.