Extra Space Storage

4.7

Self Storage
Burbank, CA

About this business

Consumer Services Self Storage

Location details

175 W Verdugo Ave, Burbank, CA, 91502, United States

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Weekday	Schedule	Status
Mon	06:00 a.m. to 10:00 p.m.
Tue	06:00 a.m. to 10:00 p.m.
Wed	06:00 a.m. to 10:00 p.m.
Thu	06:00 a.m. to 10:00 p.m.
Fri	06:00 a.m. to 10:00 p.m.
Sat	06:00 a.m. to 10:00 p.m.
Sun	06:00 a.m. to 10:00 p.m.

4.7795 reviews

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Britney M.

3 years ago

When I came in I was greeted by Val, he was able to show me the correct size of unit I needed. Also he showed me how to take full advantage of the space so that I could stay in my budget. It took just a few minutes to complete the full rental.

Business response:

Thanks, Britney! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Val was able to provide that for you! Don't hesitate to reach out to us at 888-storage if you need anything!

Victor G.

3 years ago

Val and Jocelyn great team working in the office. Clean facility and friendly staff make it the perfect place to keep my items at.

Business response:

Hi Victor, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Val and Jocelyn reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!

Brooks B.

3 years ago

Location, availability of the right sized unit and a good price are what caused me to visit. Manager Jocelyn's friendly professional demeanor and her having answers to all my questions closed the deal. I'm a first-time storage space renter and I'm happy with every aspect of my Extra Space experience as led by Jocelyn. Highly recommend!

Business response:

Hi Brooks, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Jocelyn! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

Joseph R.

3 years ago

We used Extra Space Storage during a transition for a move. The facility is clean and well maintained. Staff is very responsive, helpful, and easy to deal with. I highly recommend using extra space for any size unit you need. Prices are fair compared to other places we looked into. Jocelyne was helpful with making sure all our needs are met. Thank you to all staff.

Business response:

Thanks for the recommendation, Joseph! We work hard to meet the expectations of our customers, and we're happy to hear Jocelyne hit the mark for you!Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.

Shaunna D.

4 years ago

Wonderful company. Jocelyn was so kind and receptive and extremely helpful. She made me feel secure about the location from the start. Extra space storage is constantly monitored throughout the day and night and the spaces are reasonable priced. If you are searching for a safe and secure storage unit, give them a call.

Jeannette M.

4 years ago

I met James, Jason and Val that all work at extra space storage and they're great . Helpful , informative and friendly. I think this is my 3rd time putting some stuff in storage and it's always with this company. I come back to them cause they do a great job. I highly recommend Extra Space Storage if you need to store some personal property outside of your home . I feel my stuff is safe, and that's important.

Sheri E.

5 years ago

Justin's customer service is EXCEPTIONAL !! I was able to see unit to make sure my belongings would fit will be moving my stuff in shortly. Thank you Justin

Business response:

Thank you for the kind words, Sheri! We're committed to providing excellent customer service. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

Mary L.

5 years ago

Val and Justin were great! Gave me a tour so I could compare space sizes, answered a lot of my questions, always called me back when they saw they had a missed call from me, and were extremely helpful and thoughtful. They go very much above and beyond for their customers. Thanks to these gentleman everything went a lot more smoothly than I ever thought, thank you! Also, the place is very clean and well-maintained, and feels safe. So far all great!

Business response:

Thank you for the kind words, Mary. We're glad Val and Justin gave you a tour so you could compare space sizes, answered a lot of your questions, and always called you back. We make it a priority to provide clean, secure, and well-maintained facilities and are so glad to hear your experience reflects that. Call us if you need anything.

Jim F.

5 years ago

I just signed up on line ....had a little glitch with opting out of insurance. Called the national number, almost immediately was called back by Justin at the facility. He finalized the lease over the phone...made the process super easy....I work/manage in an industry (collision repair of high end vehicles) where product quality and customer service is king. I must say Justin gets an A++....I'm confident the facility and service will be top notch....

Business response:

Hi Jim, we're glad Justin finalized the lease over the phone and made the process super easy. We're committed to providing excellent customer service. Don't hesitate to reach out if you need anything!