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Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
5825 Santa Monica Blvd, Los Angeles, CA, 90038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Super easy to set up a storage unit and Suzie was so helpful!
We needed an affordable solutions for our stuff and Extra space storage gave us an amazing deal. Happy to have Extra space storage. Thanks to "Betty", she did amazing job that she helped us to find best solution.
Business response:
Thank you for the kind words, Mehmet. We're glad Betty was able to help! Our team is here to serve you, so give us a call at (323) 464-4780 if you need any future assistance.
Susie and Beth are amazing and they always accommodate my out of the box requests with smiles and a yes. Thank you for being so great at what you both do and Extra Space is extremely lucky to have you both.
First time I needed a storage space. The renting process was easy and clear. Susie was always available on the phone to answer any questions, she has been very helpful. She was also kind enough to give me a free lock for the storage unit. It was a great experience.
Business response:
Rakesh, we are so happy to hear that Susie could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
I'll be needing to rent a storage unit in a few months, so I decided to check out some local facilities. I stopped here today and was warmly greeted by Beth. I immediately felt not only welcomed, but very comfortable. She went over everything I'd need to know when the time comes to store by items and answered all of the questions I had. She gave me a quick tour of their main floor and one of the units just to see what it looks like. The building is very well lit and unbelievably clean! When it is time, I will definitely be r... read more
Business response:
Hi Jen. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Beth. We're always here to help at 888-storage if you have any questions or need assistance with your rental.
I am SO glad I decided to rent a storage space here! I am currently at Public Storage located at 6840 Santa Monica Blvd. and the hours of that location suck! I can only access my unit on the weekends because I work during the week and it shouldn't be that way for storage. They are also more expensive. Susie was fantastic! She set me up in a storage unit just the right size for some of my belongings, was personable and super helpful. The hours at this location are also amazing. Definitely will make it easy to access my storag... read more
Business response:
Thank you for the kind words, Lisza. We're glad Susie set you up in a storage unit just the right size for some of your belongings, was personable, and super helpful. Thanks for recommending Extra Space Storage! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
Thank you extra space storage , I am very happy with your customer service , Beth was amazing , she gave me a tour of the facility and gave me a lot of information upon checking in. I'm so excited about my move now. All smiles here.
Business response:
Thank you for taking the time to leave your feedback, S! We're so happy to hear Beth was able to make your rental process hassle-free! Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.
Despite the obviously self-service nature of "self-"storage facilities, they still need knowledgeable, helpful people to sell spaces, single-handedly interact with often stressed out customers, provide solutions for all kinds of people and property, logistics and business/financial issues, and many such places are woefully under-or-poorly-staffed. That's definitely not the case here -- at least not if you, like me, are lucky enough to be met and helped by Susie, one of the absolutely most customer-success-oriented and effic... read more
Was very convenient and quick service. I checked out other places before deciding here. This is the best storage place around- im not just saying this either- it really is the best storage place around here.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,009 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.