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Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
5825 Santa Monica Blvd, Los Angeles, CA, 90038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Facility is always clean, and staff is always helpful and friendly! I feel very secure having my belongings stored here
Vicky at Extra Space Storage was absolutely amazing! She was so sweet, patient, and incredibly informative. She answered all of my questions thoroughly, gave me a full tour of the space and different unit options, and even took the extra time to check other locations to see if anything fit my budget. She was easy to talk to and made the whole process feel stress-free. I'm genuinely happy she's at this location -- she made a big decision feel simple and reassuring. Highly recommend working with her!
Business response:
Thank you for taking the time to share your experience with Vicky at Extra Space Storage. We appreciate your kind words and are glad to hear she was able to assist you effectively.
Great service. The first time I'm using Public Storage, and I'm very impressed. Everything was super smooth, and they have an app so everything works easily on your phone. Pretty amazing.
Business response:
Thank you for your wonderful feedback! We're thrilled your first experience with Public Storage was smooth and you're enjoying our app features. It's fantastic to hear that everything worked easily on your phone and that the entire process exceeded your expectations. We're delighted that we could make such a positive first impression and that you found our service impressive. Your feedback about the app functionality and the smooth experience really means a lot to us.
Great customer service. The location is easy to find and is in a great location, not far from where I moved from. I'd like to specifically mention Susie and Vicki for helping me. I am in transition and had to extend my unit, and they were very understanding. They have provided great service to me. They answered all my questions and made suggestions on the type of unit I needed.
I've been a customer a few years now, The manager Karen is one of the most professional and amazing people I've ever done business with. Very safe too. 6 out of 5 stars !!
Beth at Extra Space is absolutely amazing! She was able to find me exactly what I needed!
Business response:
We are privileged to have Beth on our team. Thank you for sharing your experience, Jason A.
They helped me out after a friend passed away earlier this year and they are helping me again with a move. The staff is very helpful and personable , Suzy (hope that's spelled right) is fantastic! Thanks
Business response:
Thank you for sharing your positive experience with us. We genuinely admire your kind words about our staff.
Hanna K. Susie was very helpful went above and beyond to provide my needs at the time. Moving can be stressful and she made it easy. I really appreciate it !
Business response:
We are thrilled to hear that Susie was able to provide exceptional service to you during your move. Thank you for sharing your experience with us!
Susie and Beth have made my father's and my experience at the Extra Space Santa Monica Blvd. at Van Ness location wonderful for the many years they have been managers there. They are kind, super compitent and truly caring. They always made us feel like they remembered us, which, in deed, they really did. After my father passed away two years ago on Thanksgiving, I set about slowly removing his and my things and just this past week, the day after Thanksgiving, closed out our family's unit. Susie was sad to see us go and I wa... read more
Business response:
We're privileged to have had such caring managers like Susie and Beth at our Santa Monica Blvd. location. Thank you for sharing your experience with us. It's heartwarming to hear how Susie and Beth have made your family's time with us so memorable over the years. We understand that closing out your unit after your father's passing must have been an emotional moment, and we're touched that Susie took the time to reminisce with you about your dad. Their kindness and genuine care for our customers truly exemplify the values we ... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,025 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.