Extra Space Storage

Kenneth S. 

on Yelp

14 years ago

**SCAMMERS** I AM SO FED UP WITH THEIR RATE CHANGES!!!! Reading complaints from other sites I see people saying they had 2 rate hikes in 18 months.... I just received my 5th (the 1st one only 3 months in) and I am done dealing with these crooks. What started out to be convenient and affordable has turned out to be nothing but a scam. DON'T DO IT!!!! 

Sean A. 

on Yelp

14 years ago

I have used storage facilities on the Westside, and in NYC and all I can say is this place does not seem on the up and up. The first space I reserved was big enough but my large piece of furniture couldn't fit through the turn in the hallway, so I was obliged to take a larger (much more expensive) space than intended. I had little choice standing there with movers paid by the hour. The customer service, if you can call it that, is terrible. Read all of the fine print very carefully before signing anything, having to do wit... read more

Christine B. 

on Yelp

16 years ago

Based on the positive reviews here, we thought this would be our best choice for local storage. We signed up online and reserved a space late on Saturday afternoon. Shortly thereafter we realized that the office was closed on Sunday and therefore we would need to hurry and get over to the facility before 5:30 to be sure to be able to move things this weekend. We raced across town and arrived at 5:25. Wendy, the store manager was there and I explained to her that we had hurried to make it before they closed and we wanted ... read more