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Extra Space Storage
- Self Storage
- Lake Forest, CA
About this business
Location details
25650 Baffin Bay Dr, Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Excellent storage with convenient access. Everything inside is well organized. There's also parking for trucks and large vehicles. That's why I choose Extra Space, a great place
Business response:
Thank you for your review. We're glad to hear you found our storage facility convenient and well-organized.
I have been a customer at Extra Space Storage for several years and moved my RV out due to having a space at my vacation home. Justin was stellar as far as communication and kindness during my cancellation and even called me to tell me that I left I wheel chock at the site. Justin and Matt have been amazing over the years and treated me like family. The customer service skills they both possess are top shelf and highly commendable. This facility was always immaculate and well-maintained. The security at the site was good and... read more
Business response:
Hi George, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Matt! Don’t hesitate to call us at 888-storage if you need anything.
We recently had to switch locations for our RV storage. We have family who had their RV at ExtraSpace Storage for years. And my neighbor also recommended them. After getting in touch with Matt, we were able to work out a spot and cost. Unfortunately, we had significant challenges getting in and out of the spot with some neighboring customers items so close. After chatting with Justin one weekend, we talked about an alternative option that might work better. He suggested we could try the new spot and see if it would work. We ... read more
Business response:
We are thrilled to hear about your positive experience with our team at Extra Space Storage. Thank you for sharing your feedback!
Justin is amazing and i trust this storage space been with them for years. Highly recommend!
Business response:
Thank you for taking the time to share your positive experience with Justin at Extra Space Storage. We sincerely value your recommendation!
Justin was very helpful with getting a new unit set up! Very easy & quick process, thank you :)
Business response:
We're overjoyed to hear that Justin was very helpful in setting up your new unit! Thank you for your wonderful feedback.
Wonderful people- very helpful. The tour of the facility and the different options gave me peace of mind with storing my belongings. Justin was great!
Business response:
Thank you for your wonderful feedback, Anna! We're thrilled to hear that Justin was able to assist you with your storage needs.
Awesome place. Matt the store manager is amazing. In and out. Super clean and safe feeling. Happy to be a customer here.
Business response:
We're thrilled to hear you had an awesome experience at Extra Space Storage. Matt truly is amazing!
Great prices, great customer service, and a safe location. Recommend 100% Justin & Brad were super helpful!
Business response:
We're ecstatic to hear that you had a great experience at Extra Space Storage! Thank you for recommending us.
Clean and safe, albeit a very expensive rentals. However, received excellent service from Justin after losing the keys to my lock. Reasonable cost for drilling out old lock and replacing with new one, only charging for the cost of the new lock. Excellent!
Business response:
Hi Erika, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (949) 454-9588 or stop by the office if you need anything!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,007 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.