Fast Pace Health Urgent Care - Sweetwater, TN

Cooper M 

on BBB

2 years ago

I went in for a covid test at the Karnes location on August 4th. Paid my Co-pay and got a follow up email. It is now September 5th and they charged me $244 over a month later and for what, as well as their billing department is no longer taking calls. This place is a joke ad after reading over100 reviews in different locations they all seem to be the same thing. This company is billing customers without even informing the or need to be billed with is stealing in all truth. You are stealing money from people. 

Ethel B 

on BBB

2 years ago

I booked a appointment for 1:15 pm,I arrived 15 min early, as I just sat down to wait,I noticed the a brunette nurse come in the door with a bag of to go orders of food,I knew I was going to be there a while.The brunette was telling the registration lady about something that happened and they were all laughing extremely loudly, I waited about 30 min was sent back out after another 20 min,I noticed a man at the window talking and she was cursing this man and he was wanting to talk to the nurse that poured cola all over his ca... read more

Margaret C 

on BBB

2 years ago

Fast Pace preys on uninsured patients. I went in for basic care at Algood, TN as a self-pay uninsured patient because Fast Pace advertises affordable and transparent care. $150 covers the visit and any in-house testing or x-rays. I spent over an hour waiting and less than 5 minutes with a medical professional who misdiagnosed a UTI and wrote a prescription I didn't need ($50). Three weeks later I receive a $460 bill from an outside lab when I was never told my lab work necessitated an outside testing service. The combined bi... read more

Angie D 

on BBB

2 years ago

they bill as a facility which makes your insurance bill you a full ER copay not as an urgent care. This is the most ridiculous thing I've ever seen. If I could give zero stars I would. They are not willing to work with you on bills or anything else. 

Dwayne H 

on BBB

2 years ago

Went in for high blood pressure got 1 blood pressure pill charge me 250 on my debt card plus insurance what a joke never again 

Kesha M 

on BBB

2 years ago

I Have "White Coat Syndrome",and My Blood pressure Always Goes up Anytime I Have to Go to Any Doctor's Office.But,Once Im Out,& Home My Blood pressure Goes Back to Normal.So,Im Not Going to be Put on,Nor Take Any Medication For The B.P. I'm Sure I'm Not The Only One Who Has The Same Symptom.The Provider KIM Makes Me Feel As Comfortable as Possible.She Told Me,Her Husband Has The Exact Same Symptom.Its Nice Knowing I'm Not Alone. 

K. H. 

on BBB

2 years ago

So I went to the Fast Care Clinic and I initially pleased until I received my update from **** ***** **** ******. My paper lists a DR (man) located in Kentucky. I saw a woman (nurse practitioner) I. Columbia, TN. I was charged $45 for my copayment. Only to find out my copay is $10. I went in for a sinus infection. I was given one singular shot. On my insurance charges, I was charged a behavioral emotional assement, a fee for the shot, a fee to give the shot, and a fee for the needle. DO NOT USE THIS CLINIC. THEY WILL RIP YOU... read more

Gerald D 

on BBB

2 years ago

They decided to bill for a treatment that was performed on February 13, 2023. This on May 28, 2023. First, we were not there on 2/13. Second, when we questioned the billing of $476, they immediately charged my credit card $250. They have made excuses for the billing but have done nothing to resolve. There was a visit there on a Saturday in February to test for possible Covid. Seems $476 is pretty steep to stick a Q-tip in our nose. 

G. D. 

on BBB

2 years ago

They decided to bill for a treatment that was performed on February 13, 2023. This on May 28, 2023. First, we were not there on 2/13. Second, when we questioned the billing of $476, they immediately charged my credit card $250. They have made excuses for the billing but have done nothing to resolve. There was a visit there on a Saturday in February to test for possible Covid. Seems $476 is pretty steep to stick a Q-tip in our nose.