Fast Pace Health Urgent Care - Sweetwater, TN

Alexandrine D 

on BBB

2 years ago

I went there when I was sick about 2 months ago and then afterwards my stomach was real upset after I took all the medicine they gave me so I went back and left a sample they charged my insurance almost $400 and my copay and they have the sample and never have gotten back to me it's been 3 weeks I could have been dehydrated or who knows what by now and I've called and they've never even called me back that place is horrible do not go there this is in Dyersburg Tennessee 

Garrett S 

on BBB

2 years ago

Biggest joke I've ever heard of. I pay for my insurance and nobody told me anything I've never had to pay anything but my co-pay and I did before I was saw. 2 weeks later they send me a bill for $250?. I tried calling stayed on hold for an hour and I hung up. I go there they say "we're an emergency clinic now" so I give them my other insurance and they never even notified my other insurance provider.... Then they pull $250 out of my bank account.... ******** 

Sabrina S. 

on BBB

2 years ago

I went to the Fast Pace in Athens, TN yesterday with a severe sore throat, swollen neck, and ear pain. They sent off for a strep test but the next day it was even worse so I went back. The practitioner hadn't even checked my ear the day before so i was thinking maybe it was an ear infection. As I'm sitting in the exam room I can hear the whole staff laughing and talking about me coming back. I wouldn't have come back if it hadn't been unbearable. When the practitioner finally got through making fun of me with the staff, she ... read more

Tanya C 

on BBB

2 years ago

Their whole billing is fraudulent. Paid in full. Still sending me bills for new charges after. Even with 2 insurances. 

Joyce R 

on BBB

2 years ago

I had an appointment today at 2:30. I waited 1 hour in the lobby. Then I was called to the medical room and waited another hour for the Dr. I could hear in the hallway they were taking patients who had arrived after me. I was never seen for my illness by a Dr. So after 2 hours I left. Fifteen minutes after I left the nurse called me and offered me medical treatment. I told her I was not treated fairly and return my money. She hung up on me. 

Robert W 

on BBB

2 years ago

Nothing about Fast Pace clinics are “fast” or convenient. When they first opened the doors you could get in and out in less than an hr. Now you are lucky to be called back before an hour and a half wait. Fast Pace clinic in Savannah TN is the absolute worst. Will never get my business again. 

Christopher T 

on BBB

2 years ago

This place in morristown tn needs to be shut down !!! After 2 days still can't talk to a real person to get our medicine turned in and I don't trust them to even know if this is the right medicine I need !!! No good for nothing place , except take your money an send you on your sick way !! Close them down ,before some dies !!! 

Bailey G 

on BBB

3 years ago

Listened to staff talk loudly about patients drug test and they talked about sperm. My urine cup was handled without gloves before and after I left my sample. She poured my urine into a tube without gloves. 

Sandra H 

on BBB

3 years ago

The woman at the front desk is rude and has no idea how to run our insurance. I took my daughter to the one in Holly Springs, MS and she kept telling me that our insurance was rejected. She made a call and found out we have a $20.00 co pay. I went to the same one yesterday and she had to make yet another phone call. My husband need to go today so I took him to be told by the SAME WOMAN it didn't show a copy so she charged him $75.00!!!! We have the same insurance and same co pay. I lost it this time. She refused to call the ... read more