FastMed Urgent Care

4.1

Urgent Care
Boone, NC

About this business

Healthcare Doctors Urgent Care

Location details

178 North Carolina 105 Extension, Ste 101, Boone, NC, 28607, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 8:00 p.m.
Tue	8:00 a.m. to 8:00 p.m.
Wed	8:00 a.m. to 8:00 p.m.
Thu	8:00 a.m. to 8:00 p.m.
Fri	8:00 a.m. to 8:00 p.m.
Sat	8:00 a.m. to 4:00 p.m.
Sun	8:00 a.m. to 4:00 p.m.

4.11,562 reviews

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Claire B.

3 years ago

Waited in their lobby for 2 hours before I was seen by a doctor. They knew I was in a great deal of pain with a uti. I wouldn't recommend this place to anyone. Very disrespectful and don't really care about your well-being.

Ann S.

4 years ago

Got here at 7:05 pm for earache on a Friday night. Told I couldn't be seen because I didn't have an appointment. I am a little confused about that considering the door says no appointment required and it closes at 8. Went home with an earache:(

Kara P.

4 years ago

Unfortunately, I had an awful experience here yesterday. I fell while running on Wednesday. I really hurt my ankle, was in a ton of pain and had swelling and bruising. I couldn't get an appt the next day, so I stayed off of it Thursday and got an appt Friday. I went in yesterday, had an rude experience with the receptionist, but that's not the worst part. I waited almost 45 min to be seen. When I finally was seen, the doctor, although kind, pulled off my sock, barely looked at my ankle. Then she proceeded to say I have tendo... read more

Lo I.

4 years ago

I've had good experiences at this location before, which is why I hate having to write this, but it's gone downhill. The receptionist was incredibly uninformed and made the visit unbearable because of it. First, she claimed that my insurance wouldn't be accepted, which I know is false as it has been accepted at this location this year. Then claimed I would need to pay out of pocket for a rapid Covid test, which she claimed would be $500... Regardless of the fact that the cost is nowhere near that much if you visit the websit... read more

Business response:

Thank you for taking the time to write to us, Lo. We'd like to connect directly to understand the details further. Will you email us at CustomerRelations@FastMed.com and the appropriate person will be in contact? Thank you again.

Diane R.

4 years ago

I got stung by a hornet above my eye. One side of my face was swollen and I knew I needed steroids. When I explained and they could clearly see how my eye was swollen shut, they told me they do not dispense steroids inn the most apathetic way possible and that I needed to go to Boone Hospital emergency. Just what exactly is your purpose? I was furious.

Business response:

First of all, thanks so much for taking the time to write to us. Your concerns are our concerns, and we value your feedback. We'd like to get more detail about what happened. We strive to meet the needs and exceed the expectations of every one of our patients, so when we fall short we want to understand the details behind why and how we can keep it from happening again. Will you email us at CustomerRelations@FastMed.com? Thanks.

Steve B.

4 years ago

Came to urgent care told me couldn't take me. Till tomorrow morning. Appt at 915. Came in 15 minutes early still here haven't been seen it's 1030 already bs. Horrible service said only one physician seeing people not my problem

Business response:

Thank you for taking the time to write to us, Steve. We'd like to connect directly to understand the details further. Will you email us at CustomerRelations@FastMed.com and the appropriate person will be in contact? Thank you again.

Jessica H.

4 years ago

Terribly slow but staff was nice. Inefficient check in despite prior online registration.

sarah grace S.

4 years ago

I have visited here many times, and every time I've come in I've had to wait hours. It takes way longer than the expected time and given that the place is called fast med, you would think you would be in and out. Aside from the long wait times, when you call up there for questions and/or lab results you can't reach anyone there. I have tried calling multiple times throughout the day and every single time I've been on hold for 10 minutes or longer which it then sends you to voicemail. I do not recommend fast made it to anyone... read more

Business response:

Thank you for taking the time to write to us, Sarah. We'd like to connect directly to understand the details further. Will you email us at CustomerRelations@FastMed.com and the appropriate person will be in contact? Thank you again.

Ms. M.

4 years ago

My daughter JUST went there and promptly left. She is sick, might have COVID and goes there for a test and care. Their tablet that they gave her to fill out her info on wasn't working so she took it back to the desk the one receptionist or whatever she is says to another "well she'll just have to fucking wait then". This persons name is Sharon, and we will be filling a formal complaint with administration/state on Monday. How dare you Sharon! If you do not want to care for people, let alone sick people then get a different j... read more

Business response:

Thank you for letting us know about this. We take such feedback very seriously and would appreciate if you could please contact us via email at CustomerRelations@FastMed.com. We'd like to connect to take action on your review. Thank you!