FastMed Urgent Care

Kirby N. 

on Yelp

8 years ago

Here is a synopsis of my experience with the Wilkesboro, NC clinic on 1/8/18: I called the clinic at about 11:15am, said I needed a flu swab and how long would the wait be if I came now? She was nice, said it would be a while and it would be best if I went online and made appointment, I have been to this clinic before. I filled out the online info pages and noted I needed a flu swab, the time scheduled was 1:15. I subsequently received a text update saying the appointment was now for 1:30 then another one saying 1:50. I le... read more

Cindy E. 

on Yelp

9 years ago

They offer check in- which we took advantage of, only to find out you just get put on the waiting list when you arrive. We were told two hours- after waiting the 2 hours were told at least another 1/2 hour. The place has advertisements all over that you can use "care call" and leave and come back when ready, just not at this location apparently. Just a little advise, take down the signs and stop advertising things you don't offer. While waiting three other families came in. The receptionist seemed annoyed when each fami... read more

B N. 

on Yelp

9 years ago

Very long wait for something as simple as. pre-employment drug screen. The patient flow process leaves a lot to be desired. Nice staff, but someone needs to streamline what they are trying to do. Being nice can only go so far. Wouldn't recommend if you have other options for receiving care. 

Nancy D. 

on Yelp

9 years ago

Not too happy. Checked in on line for 12:30. Saw NP at 1:45. Still sitting here at 2:30. I needed a cortisone shot. They do not have the ability to do that. Had to argue to get a Medprednisone pack. I certainly will not be back. I don't think that there are doctors here. Will go back to Urgent Care related to the hospital on Blowing Rock Rd. Much better and more professional. 

Jay A. 

on Yelp

9 years ago

Pretty slow.... even when they aren't busy. Sat for nearly an hour and overpaid for a simple sports physical. Best to skip coming here & explore other option. 

Amy B. 

on Yelp

9 years ago

I never write negative reviews, but this had me so upset, I feel I need to. This place used to be great. Now, they don't train their staff and have no concern for their patients. They are completely disinterested. After and hour and a half wait, I was told we couldn't be seen. I think it is because they found out I sent an email complaining about the girl at the front while I was in the waiting room. If I could give a negative, I would. 

Samantha E. 

on Yelp

9 years ago

Had to wait 2 and half hours just to get a drug screen for my new job. The process took 5 minutes once I went back there and yet they somehow couldn't get me out of the way quicker than 2 and a half hours. 

Karen S. 

on Yelp

9 years ago

The staff is great, very friendly. I wish this place was quicker, but I always seem to need them on holiday weekends. My biggest pet peeve is a brochure in the waiting room that says "spend less time in the waiting room" and gives instructions for checking in online. When you do that, it makes no difference. You don't have an appointment. This is a corporate requirement, which is just plain annoying and it amounts to false advertising. Not fair to patients and not fair to the employees that have to hear about it. 

Corie H. 

on Yelp

9 years ago

There is something wrong with this place. I took my son to be looked at for a cough. The front desk girl was extremely rude to us. She kept arguing about whether he was in the system or not for some strange reason. My husband and son go there once a year, every year for the past 5-6 years. I told her and she continued to make a big deal that he was not there. I said just add him to the system, even though she said there were three in the system with that unique name, but she insisted it was not him...but it was. I am not sur... read more