FastMed Urgent Care

2nd A. 

on Yelp

2 years ago

Had an appointment, drove all the way there only to find out that they're closed for the day. Why would you allow me to schedule an appointment for a day you're gonna be closed, and why was I not notified? 

Michael F. 

on Yelp

2 years ago

College-age daughter injured her knee and went to them to get assistance. They were unable to locate her insurance, though she showed them her active insurance card and a screenshot of the insurance coverage online. They did not make any attempt to call insurance company or address the situation, but instead made her wait forever while in pain. She ultimately had to leave to seek help elsewhere because of their horrible service. 

Kevin S. 

on Yelp

2 years ago

Just came from Fastmed in Boone NC, My 22 year old son who is a student at App St. He has his own insurance under Champ VA, First they wouldn't see him unless I the Veteran gave my name a SS number, he informed the Dr. that he has tried everything over the counter she wanted to prescribe Prednisone which he can't take so she said she was calling in a stronger prescription and antihistamine prescription, We got the paper work and said that's it we read it and the Dr just said take over the counter medicine he has already take... read more

Hallie A. 

on Yelp

2 years ago

I will leave one star because the 1 time I've been able to walk in and have my daughter seen, the doctor was excellent. They tell you it's by appointment only, no walkins But you can never schedule same day appointments. It's no different than a regular doctors office, so why call themselves urgent care? It has been this way since covid. I've tried early morning, and right before closing to walk in and be seen and it's always the same. youre better off waiting for your regular gp. Don't waste your time or money 

Jordan B. 

on Yelp

3 years ago

This is literally the worst place i have ever been. They say they do walk ins but they don't. I went in hunched over and bawling in pain and had to wait in a line for an hour before they told me that they don't do walk ins and i need to leave immediately. The staff was beyond rude and just wanted me to leave and stop bothering them. I have no idea how this place is still open, save us all the time and shut tf down words cannot explain how extremely terrible this place is. if i could give negative stars i would 

Lisa S. 

on Yelp

3 years ago

on the door says no apt necessary however you go in and have to have an apt. it would be very helpful to add that on website and on your automated line. this could have been resolved by this place instead had to go to ER. 

Ian O. 

on Yelp

3 years ago

So when reading and interpreting the word "urgent" I would expect that to mean fast or sudden. Now at this "urgent care" there are 0 WALK INS. Yes this is an urgent care, yet people who need urgent attention but don't believe it requires the hospitals attention have to book an appointment. If you want something checked or looked at and you haven't lived in Boone your whole life, you're out of luck. This is probably one of the worst towns when it comes to medical attention. 

Emily S. 

on Yelp

3 years ago

This is NOT an urgent care facility, and they do not take walk-ins even if their waiting room is empty... 

Michelle L. 

on Yelp

3 years ago

HORRIBLE customer service. Honor Health needs to stop affiliation with this urgent care facility as it's not URGENT nor do the provide CARE. It's not consistent with the care I get from Honor Health. I SCHEDULED an appointment for 12:30 on Saturday so I wouldnt have to wait with the walk-ins. I arrived on time for my appt & they told me there would be a two hour wait at the location on 127th Ave & Bell in Sun City. I asked why I had to wait when I had an appt. She said, "oh that's not a guarantee you will be seen then."... read more