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FastMed Urgent Care
- Urgent Care
- Boone, NC
About this business
Location details
178 North Carolina 105 Extension, Ste 101, Boone, NC, 28607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
You really need to change the name!! Drove 25 miles to your business and said oh you don’t have an appointment we can’t see you today!!! WHATS IN THE NAME URGENT CARE FOR?
Business response:
Christa, we appreciate you sharing your experience with us. We're truly disappointed that we didn't meet your expectations. We generally take walk-ins or encourage you to schedule your visit online. Due to current volumes and staffing shortages, we had to pause on accepting further walk-ins in order to provide a good patient experience and manage the already long wait times. We hope you give us another chance if you ever need us.
Arrived at 7:20pm with my granddaughter. We were refused service because they close at 8pm and had 4 people waiting and no more slots open. No one even bothered to ask what was wrong. I ended up taking her to the ER and she has scarlet fever!! I will never go back to Fast Med and do NOT it to anyone!!
Business response:
Sandy, we appreciate you sharing your experience with us. We're truly disappointed that we didn't meet your expectations. We generally take walk-ins or encourage you to schedule your visit online. Due to current volumes and staffing shortages, we had to pause on accepting further walk-ins in order to provide a good patient experience and manage the already long wait times. We hope you give us another chance if you ever need us.
My treatment at fast med was no treatment at all. I left in horrible pain and filled with disappointment. They asked me at the front desk “how will you be paying today”. I handed them my card and thought that was that. My billing address is a PO Box and without my permission they changed my address to my physical address, where I do not receive mail. After turning me into a collection service I called the company to find out why. They said I did not authorize the payment on the day of service and then mailed the bill to an a... read more
There’s nothing “fast” about this urgent care AT ALL.
On the door it plainly states walk ins welcome. But I got there this morning and I’m turned away because I don’t have an appointment and they seem to be booked. Well take you sign down. That’s false advertising.
Business response:
Thank you for the review, Katherine. Scheduling a visit online offers you the convenience of selecting a preferred arrival time. During this time we’re encouraging all of our patients to schedule a visit online prior to arriving in-clinic to limit the number of people waiting in the lobby.
Do NOT come here for COVID testing. If you do not have a doctor's requisition, they will bill you $256 even if they say at the front desk that it is free. If you do have a doctor's requisition, they will bill you incorrectly, and debit money ($128 per test) directly from your account, when it should be free. Their billing department has not picked up my calls (10+) or responded to any messages left (5+) about this error. TL;DR: They will charge you an arm and a leg, will bill incorrectly to take more than they are suppose... read more
Business response:
We appreciate you sharing this review, Paul. We would like to have a billing team member look into resolving this. Will you please contact us at CustomerRelations@FastMed.com? Thanks again.
I had to bring our 1 yr old son in due to fever/nausea/vomiting and was seen by Bethany Wray one of the Nurse Practitioner. Her first question was who was the childs pediatrician and i had to respond as of right now we see UNC health-care professionals in Blowing Rock because we are turned away from the Peds Office. The look I received was so degrading and of such disgust towards me. When going over the childs history and finding out that we have not had him vaccinated which is why we are turned away, it was at that point i... read more
Business response:
We’re sorry to read this, William. We strive to deliver quality medical care through our licensed, experienced healthcare providers. We’d like to get more information so our lead physician can look into this further. Will you contact us at CustomerRelations@FastMed.com? Thank you.
Why does it cost more to be seen there with insurance then self pay? $144.36 with BCBS Student and 119.00 self pay?
Business response:
Dina, we would like to have a billing team member connect with you directly to understand your particular situation so we can resolve this issue together. Will you please contact us at CustomerRelations@FastMed.com? Thanks again.
Terrible service.. I went there because it was Memorial Day and regular Dr. office not open, I was having some type of allergic reaction.. I checked in and was told that it would be 1 1/2 hour wait. ( I was the only person in waiting room, and only 1 car in parking lot) when I ask why, the lady at window said that was the way it was. She took my ID and insurance card made copies, I filled out all the required paperwork upon turing that in, I was told that I have to give a credit card number to be kept on file. I told them I ... read more
Frequently asked questions about FastMed Urgent Care
How is FastMed Urgent Care rated?
FastMed Urgent Care has a 4.2 star rating with 1,391 reviews.
When is FastMed Urgent Care open?
FastMed Urgent Care is closed now. It will open at 8:00 a.m.