FastMed Urgent Care

Allison M. 

on Yelp

6 years ago

Honestly, I wish I could give them zero. I went in for a random drug screen by my employer and they were complete idiots. First, I had to wait almost an hour to be seen. They didn't take my insurance off the form. And then they didn't tell me where to sign the forms at the end so I needed to go all the way back to my work to get a new form and redo the entire test. And to top it all off, the front desk receptionist was a complete jerk. Go to any other FastMed or Urgent Care. 

Ben J. 

on Yelp

7 years ago

I'm lost for words... but I have to tell everyone about the embarrassing experience I just received in front of my daughter (12) who was in pain and just wanted service... from the front desk lady " Gagriela " I think that's who you spell her name. I asked her to spell it to me. But she was the front desk I take lady today at 2:48pm. I went in with my daughter because she was playing basketball and she fell wrong on her ankle. Her pain level was on 9 on a scale 1-10. I went to the desk to check her in and I was ask for my i... read more

Jack H. 

on Yelp

7 years ago

Took my daughter to Holly Springs Fast Med for possible strep. We have full insurance with Blue Cross. I was told they would call or email me before charging anything on my credit card... We waited about 40 minutes (there was one other person in waiting room ) to see someone. The Dr. on call came in and sent a tech to take a swab of her throat and came back in five minutes to tell us she has Strep and we can get some meds at our pharmacy. They didn't even have to send it in for a culture. They charged $200 without any n... read more

Stacy D. 

on Yelp

7 years ago

I went to FsstMed at the beginning of the week with a terrible cough and describing night sweats and chills. The doctor listened to my lungs with a stethoscope and prescribed cough medicine. Fast forward a week, and I'm in the same condition. I decided to go to Rex Express, where I received real attention and a diagnosis of pneumonia. I was given antibiotics and an inhaler (because I had "waited so long to seek care."). I paid $75 out of pocket to prolong my pneumonia. This place is awful. Avoid it. 

Pam C. 

on Yelp

8 years ago

I've been using Fast Med for abt 3 years and was always pleased with service. Visiited this month and did online check in. Still had to wait a half hour once I got there even though there was only one patient waiting in front of me. Check in kept my insurance card and ID for half hour which made me nervous. Once I was called back, vitals were taken and PA came in. It seems over past couple yrs they are no longer using doctors but instead using PAs or NP's. I described symptoms. Ivhad strep before so I knew it was strep. Thro... read more

Linda S. 

on Yelp

8 years ago

I was never given my test results yet billed. I was told I had to give my credit card and might be billed up to 200 even though I paid my co pay. They told my insurance co that I received outpatient care yet it's an urgent care. Beware this place is a ripoff and will cost you 200 plus even with insurance. 

Janet B. 

on Yelp

8 years ago

My son is on dialysis and possibly has the flu. They said to go to urgent care for a flu test or other issues. I called and found out they were open. I even asked how long and told them I did not want to drive there and then they close. The rude response was "we are waiting for management to tell us when to close." I made an appointment online and received the text message 30 minutes before my appointment to come on in. Well, when we arrive at the front door the assistant was telling the man who was trying to come in th... read more

Embark M. 

on Yelp

8 years ago

I had just been rear-ended and was in terrible condition. They first tried to get me to leave and drive myself to the ER and almost refused to see me! Then when I convinced them to check me out there, they made me fill out paperwork when I was clearly in horrible pain. Then they came to tell me their X-ray machine wasn't working. The nurse assigned to me was not rude, but she wasn't the least bit nurturing either. I had to ask for ice and I had to ask for a therapy referral to get further help. Neither was offered to me the ... read more

Mary Kay S. 

on Yelp

8 years ago

There is a reason this place has only two stars. They are incredibly rude and do not know how to be sympathetic to sick people. They don't look at you or explain anything. There are too many option out there. The nurse practitioner is the rudest medical provider I have experienced in my life!!!