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Firstmark Credit Union - San Antonio, TX
- Credit Unions
- San Antonio, TX
About this business
In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Thank you for a quick, professional job refinancing our car loans! We had a positive experience from start to close and Andrew went above and beyond!
Business response:
Thank you for choosing Firstmark Credit Union for your refinancing needs, Brandy! We hope to continue to provide you with a superior member experience.
Angela has been very helpful and very patient with me on finding the best loans that will help me. I don’t know where I would be with out her help. She soo amazing Please thank you for me..
Business response:
Hi, Trisha! We are glad Angela helped you find the best loan for your needs. Thank you for sharing and being a Firstmark Credit Union member!
I was a member when Firstmak was San Antonio Teacher's Credit Union. Since I was looking for an Auto loan, I wanted to give them a try and keep my money local and not have it go to a big national bank. While there were some documentation errors on my loan, Firstmark went above and beyond to make it right. I really appreciate that and I don't know if a big bank would have done this. Thank you Firstmark, and I look forward to doing more business with you in the future.
Business response:
Hello, Ivan. We appreciate your time in leaving us this thoughtful review. Thank you for staying local and financing your auto loan with Firstmark Credit Union! We look forward to your continued membership.
Visited the new Culebra branch and had a great customer experience. Jennifer was so helpful in directing the customers and making sure everyone was being assisted. Johanna assisted me with my transaction and she was so helpful and very nice. Thank you so much for the great customer service.
Business response:
Thank you for sharing your recent experience, Ricardo! It's our goal to assist our member's financial needs. We look forward to your continued membership with Firstmark Credit Union!
Had appointment to meet with representative today while checking in at the teller line. I received excellent service from Teller David Rodriguez. He is very helpful and went the extra mile on servicing my accounts. He saved me time during my visit at the Mission Branch. David thank you very much for going the extra mile!
Business response:
Thank you for the wonderful review, Norma! It's wonderful to hear of the service provided to you by David. We are grateful for your membership with Firstmark Credit Union.
Robert Longoria went above and beyond to help us with our car loan. He was very professional and answered all our questions and made the process so easy.
Business response:
Hello, Scott. Happy to hear of your loan experience with Robert. We hope you enjoy your new car! Thank you for choosing Firstmark Credit Union.
I had an issue with bank not properly stamping a check, when I took it to the Mission Branch teller #1517 was so helpful. She reached out to the bank and promptly resolved the issue. This is the only place I’ve ever done my banking and the service provided by this teller is one of the many reasons why I will never leave.
Business response:
Hi, Adrian. We love hearing about our member's experiences with our great team members. Thank you for your continued membership with Firstmark Credit Union!
We inquired about a personal loan on Friday morning by that evening we applied, qualified, and by the next morning the monies were in our account. We thought it would take days. Thanks to Wendy at the Loan department for her help throughout the process. She took her time to answer many questions we had and assisted us step by step through the application process.
Business response:
Hi, Caroline. It is great to hear of your experience and how quickly we were able to meet your needs! We appreciate you taking the time to leave us a review. Thank you for choosing Firstmark Credit Union.
Excellent service by Rick.
Business response:
Hi, Diane. We appreciate your review. Thank you for choosing Firstmark Credit Union!
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.6 star rating with 1,325 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is open now. It will close at 5:30 p.m.
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