Firstmark Credit Union

4.6

★★

1261 reviews

|Finance|San Antonio, TX 78270

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4.6

★★

1,261 reviews

5★935

4★133

3★71

2★15

1★44

63 reviews have no rating

365 Reviews4.7GooglePlay
314 Reviews4.8iTunes
312 Reviews3.9Facebook
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Recommended

Charles Melenyzer on GooglePlay

★★

2 days ago

Easy to use and online banking and check deposits are a snap

Cynthia F. on BirdEye

★★

3 days ago

Sonia Montenegro & the associate who was training her provided excellent customer service & were extremely professional. They were very thorough while explaining the wonderful offers that Firstmark provides. I highly recommend them both to anyone looking to open an account! ❤️

Business Response:

We appreciate you taking the time to leave us this five-star review, Cynthia! It's our goal to provide professional member service to all our members. Thank you for choosing Firstmark Credit Union!

Debra Philmon Berry on Facebook

6 days ago

I had a 2:00 appointment yesterday afternoon. Even though there were only one or two other customers in the lobby, I wasn’t called in until 2:25. I have been a customer there for years, and had decided to add a checking account. That took at least 30 minutes! Other than that, the young woman who helped me was courteous and professional. I’m just not sure why everything took so long, particularly since I had a lot of money in savings already and was just trying to transfer it into a checking account.

Business Response:

Thank you for your feedback, Debra. We apologize for the delay in your appointment and appreciate your patience. We look forward to your continued membership. Thank you for choosing Firstmark Credit Union.

George Torres on Facebook

8 days ago

Outstanding Professional Services and very Friendly all conducted in a Safe environment. Great Job keep the Great Work.

Business Response:

Hello, George! We appreciate you taking the time to leave us this fantastic recommendation. We are glad to hear of your experience and look forward to serving you in the future. Thank you for choosing Firstmark Credit Union.

Robert Chris Cortez on GooglePlay

★★

10 days ago

I like the biometric sign in. It would nice if Venmo etc could recognize the bank for verification. It is very easy to use and lots of options.

Liz Mtorres on GooglePlay

★★

13 days ago

It works very good.

Tim Temple on GooglePlay

★★

20 days ago

Intutitive and a great tool for managing.my bank accounts.

GrizzLee42 on iTunes

★★

21 days ago

Love the app Great features and easy to use.

Traveling Dust on iTunes

★★

22 days ago

Had this bank since it was a teacher’s credit union Many things have changed since when it was a teacher’s credit union, it is slowly becoming more like a bank than a credit union... new policies that can be found in Wells Fargo and Bank of America are slowly being added to Firstmark Credit Union. The app has several quirks and too many tabs that do not explain what is and what it is not, and if used it is a penalty for using it. Automated when texting to the bank instead of a response many times is discouraging when needing help immediately with your union account.