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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sonia Montenegro & the associate who was training her provided excellent customer service & were extremely professional. They were very thorough while explaining the wonderful offers that Firstmark provides. I highly recommend them both to anyone looking to open an account! ❤️
Business response:
We appreciate you taking the time to leave us this five-star review, Cynthia! It's our goal to provide professional member service to all our members. Thank you for choosing Firstmark Credit Union!
Very courteous and helpful By Mary Jane Rodriguez
Business response:
Hi, Thank you for your kind words. We're delighted to hear that our team was courteous and helpful during your experience. We strive to provide excellent customer service and are always happy to hear that our staff has gone above and beyond to make your experience a positive one. We look forward to serving you in the future. Best, Firstmark Credit Union
Great experience very friendly and professional i would highly recommend and look forward to doing business with this bank
Business response:
We appreciate the recommendation and look forward to your membership, Ben! Thank you for choosing Firstmark Credit Union.
Very professional . it was very 👍 Good
Business response:
Thank you for the review, Juan. We look forward to your membership with Firstmark Credit Union!
I have been a member for a long time and I have always received excellent customer service from the organization and this branch. I feel valued as a member and have received wonderful service. The employees are always professional, courteous, and very pleasant to deal with. As for the people complaining about being charged to cash a check, if you're not a member then banks and credit unions usually charge a small fee. I used to be a member of what is now called Credit Human, and even as a member I was charged multiple fees ... read more
Business response:
Hello, Mary. We appreciate your long-standing membership and grateful for you taking the time to share your experiences with us. We look forward to continuing to provide excellent member service to you at the Bitters location or wherever you visit. Thank you for being a Firstmark Credit Union member!
My loan representative was very helpful and respectful to me, she was excellent.
Business response:
Thank you for sharing your experience, Richard. We appreciate you taking the time to leave us a review. We look forward to your continued membership with Firstmark Credit Union.
I don't know what I pushed but forgive me you guys were great I enjoy being there with you and all your help keep it up you did a great job thank you
She had a great job of helping me and she explained well about opening my new account.
Business response:
Hi, Venus. We appreciate your review and happy you joined Firstmark Credit Union!
Experience was fantastic!
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,783 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is open now. It will close at 5:30 p.m.