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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,670 reviews
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Nallely G.'s profile image
Nallely G. 
6 years ago

It was an easy process for a small dollar amount loan, no less than 20 minutes. Thanks Lexie 

Business response:

Hello, Nallely. Great to hear Lexi was able to provide you efficient service on your loan application. We appreciate your five-star review! Thank you for being a Firstmark Credit Union member. 

Rocky  S.'s profile image
Rocky S. 
6 years ago

It was a great experience, thank you so much 

Tamala B.'s profile image
Tamala B. 
6 years ago

She was super helpful and took time to listen and explain everything to me. Very appreciative! 

Business response:

Hi, Tamala. Awesome! It's great to hear of the helpful service you received at the O'Connor location. We appreciate your review. Thank you for choosing Firstmark Credit Union. 

Carla M.'s profile image
Carla M. 
6 years ago

Minimal wait time even though the bank was busy Friendly and helpful staff 

Business response:

Hello, Carla. It's great to hear you received an efficient and friendly service on your recent visit. We look forward to your continued membership with Firstmark Credit Union! 

Jaxon R.'s profile image
Jaxon R. 
6 years ago

Very friendly and efficient 

Business response:

Hi, Jaxon. We appreciate the review of our Jefferson location. Thank you for being a member of Firstmark Credit Union! 

Brenda T.'s profile image
Brenda T. 
6 years ago

Potranco FC has the best service. 

Norma R.'s profile image
Norma R. 
6 years ago

Very knowledgeable. Everyone helped and looked like they all could pick up where the other left off very friendly personnel. Should have become member long ago 

Business response:

Hi, Norma! It’s great to hear of your experience. We appreciate the five-star review. Thank you for joining Firstmark Credit Union and we look forward to your membership! 

Matthew C.'s profile image
Matthew C. 
6 years ago

The worst banking establishment with which I have been associated. Modified my account number and supposedly notified me by mail. Not notified me of the new account number, notified me that it changed. Can you imagine writing a check using your original account number and then it changes? Fortunately, I found out when trying to do an electronic transfer into the account, which was rejected. When I called to find out why it was rejected, I was told the only way to know the new account number was to call in and ask, as it is n... read more

Miguel C.'s profile image
Miguel C. 
6 years ago

Tellers were real friendly and had a great customer service . 

Business response:

Hi, Miguel. It's great to hear about your recent experience at our Zarzamora location! Thank you for being a member of Firstmark Credit Union. 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,670 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.