This profile has been claimed by the business owner or representative.
Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Michelle was very pleasant and professional.
Business response:
Hi Norma, We truly appreciate your positive feedback! We are glad to hear that your experience with our team was positive and that Michelle exceeded your expectations. We strive to provide excellent customer service and we are glad to know that we were able to do that for you. Thank you for your membership and for taking the time to let us know how we are doing. Sincerely, Firstmark Credit Union
The representative help me open a 7mo CD She was professional, friendly and assisted in a timely manner. Verified all my information.
Business response:
Hi Cynthia, Thank you for taking the time to leave us a positive review! We appreciate your membership and are glad that you had a positive experience with our representative when opening a CD. We always strive to provide our members with the best possible service, and we're happy to hear that you were satisfied with your experience. Thank you for choosing Firstmark! Sincerely, Firstmark Credit Union
Did ok . A little slow. Or just me in a hurry . Thanks for the help
Business response:
Hi Toby, Thank you for your feedback. We appreciate your patience and apologize for any inconvenience caused by the wait. We understand that your time is valuable and we are committed to providing our members with the best possible service. Thank you for your membership! Best, Firstmark Credit Union
Dulce the representative was very courteous an helping explaining da process on opening this account very satisfied txs to her an the bank on providing excellent customer service
Business response:
Hi Omar, Thank you for your positive feedback! We're delighted to hear that Dulce provided you with excellent customer service and made the account opening process easy for you. We strive to provide our members with a positive and helpful experience, and we are glad to know that we were able to do that for you. We appreciate your membership and look forward to serving you in the future. Best, Firstmark Credit Union
Promt service
Business response:
Hi Emma, Thank you very much for your positive review! We are pleased to hear that you received prompt service at our Alamo Ranch Financial Center. We strive to provide excellent customer service to all of our members, and we are glad that we were able to exceed your expectations. Thank you for your membership! Best, Firstmark Credit Union
Excellent service and very knowledgeable. Laura opened my accounts and was great!
Business response:
Hi Leon, Thank you for taking the time to leave us this positive feedback! We're thrilled to hear that you had a great experience with Laura and that she was able to help you open your accounts. Your kind words are greatly appreciated and we look forward to serving you in the future. Best, Firstmark Credit Union
Christopher was excellent!
Business response:
Hi Virginia, Thank you for taking the time to share your positive feedback! We're delighted to hear that you had a great experience with Christopher. We strive to provide our members with the best possible service, and it's always rewarding to hear when our efforts are appreciated. We look forward to assisting you again in the future! Sincerely, Firstmark Credit Union
Muy amables en todo momento y de mucha ayuda....excelente servicio.
Business response:
Hola Dora, Gracias por sus amables palabras. Estamos encantados de saber que nuestro equipo le brindó un excelente servicio y asistencia. Nos esforzamos por brindar un servicio amable y útil a todos nuestros miembros y nos alegra que haya tenido una experiencia positiva con Firstmark. ¡Esperamos poder ayudarle nuevamente en el futuro! Sincerely, Firstmark Credit Union
Jonah was very nice and professional. He explained everything clearly and even helped me get the app on my phone. He is a true asset to the bank. Excellent service!!!
Business response:
Hi Martha, Thank you for your positive feedback! We're glad to hear that Jonah provided you with excellent service and made sure you understood our products and services clearly. We strive to provide friendly and helpful service to all of our members and we're happy that you have had a positive experience with Firstmark. We look forward to assisting you again in the future! Sincerely, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.8 star rating with 3,625 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.