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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,080 reviews
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Angelica G. H.'s profile image
Angelica G. H. 
a year ago

I was visiting my mom from out of state and needed to help her with some of her finances. I took my mom to the SE Military location. Sandra and Miguel were so helpful, understanding and the best customer service. I can’t thank them enough for helping my mom! This credit union is the best! Thank you so much! 

Business response:

Hi Angelica, Thank you for sharing your feedback about your positive experience at our Mission Financial Center! Our goal is to provide our members with the best possible service, and we are glad that we are able to help your mom with her financial needs. We appreciate your feedback and look forward to assisting your mom for years to come. Sincerely, Firstmark Credit Union 

Adam C.'s profile image
Adam C. 
a year ago

Gabriel was very helpful and answered all my questions Thank you so much 

Business response:

Hi Adam, Thank you for sharing your positive experience with Gabriel! We're so glad to hear that he was able to assist you with your questions. We value your feedback and will continue to work hard to provide you with the best possible service. Best, Firstmark Credit Union 

Paula W.'s profile image
Paula W. 
a year ago

Maria was super helpful and knowledgeable about my needs! Thank you FirstMark!! 

Business response:

Hi Paula, Thank you for taking the time to leave us a review! We're delighted to hear that Maria was able to assist you with your needs during your most recent visit to our Alamo Ranch Financial Center. Our goal is to provide our members with the best possible service, and we are glad that we were able to meet your expectations. We value your membership and look forward to serving you again in the future. Sincerely, Firstmark Credit Union 

Virginia C.'s profile image
Virginia C. 
a year ago

We had a great experience. Ruby was very professional and courteous. All the employees are always friendly and helpful. 

Business response:

Hi Virginia, We're glad to hear that you had a wonderful experience with Ruby and our Potranco Financial Center team. Thank you for your kind words. We appreciate your feedback, and we will continue to work hard to provide our members with the best possible experience. Sincerely, Firstmark Credit Union 

Catina F.'s profile image
Catina F. 
a year ago

Very nice CU.... 

Business response:

Hi Catina, We're delighted to hear that you were satisfied with your recent experience with us. We appreciate your positive feedback and will pass it along to our team. Thank you for being a loyal member. Sincerely, Firstmark Credit Union 

Larinda S.'s profile image
Larinda S. 
a year ago

Everything was perfect thanks so much 

Business response:

Hi Larinda, Thank you so much for sharing your feedback with us! We are so glad to hear that you had a wonderful experience with us. It is always our goal to provide our members with the best possible service, and we are grateful that you took the time to let us know how we did. We look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Elizabeth F.'s profile image
Elizabeth F. 
a year ago

Mrs Perales was courteous, & helpful . 

Business response:

Hi Elizabeth, Thank you for your kind words! We sincerely appreciate your feedback and are glad to hear that Mrs. Perales was able to assist you in a courteous and helpful manner. We take pride in providing our members with exceptional service and we're pleased to know that you had a positive experience with our team. We look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Delia Hernandez M.'s profile image
Delia Hernandez M. 
a year ago

Excelente trato y atención en todo 

Business response:

Hola Delia, ¡Estamos encantados de saber que tuvo una excelente experiencia con nosotros! Estamos comprometidos a brindarles a nuestros miembros el más alto nivel de servicio y nos complace saber que pudimos superar sus expectativas. Sus comentarios son valiosos para nosotros y continuaremos esforzándonos por brindar el mejor servicio posible a nuestros miembros. Atentamente, Cooperativa de crédito Firstmark 

Marta R.'s profile image
Marta R. 
a year ago

Dylan was awesome very professional and made it super easy for me. He’s an asset to your company!!! 

Business response:

Hi Marta, We're privileged to hear that Dylan provided you with excellent service. We're committed to providing our members with the best possible service and we are grateful for your feedback. Thank you for choosing Firstmark Credit Union! 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,080 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.