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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,081 reviews
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Eva L.'s profile image
Eva L. 
a year ago

The experience I had with my Home Equity loan was excellent. Every step of the application process was explained explicitly and I was able to select the best loan for myself. The final step for closing was great. Thank you 

Business response:

Hi Eva, Thank you for taking the time to share your positive experience with your Home Equity loan application process. We're glad to hear that everything was explained clearly to you and that you were able to select the best loan for your needs. We appreciate your feedback and hope that you will continue to choose Firstmark for your future financial needs. Sincerely, Firstmark Credit Union 

Reginald A.'s profile image
Reginald A. 
a year ago

She did a. Great job. 

Business response:

Hi Reginald, Thank you for sharing your feedback with us. Its always our goal to provide excellent service to our members, and we appreciate your feedback in helping us to achieve that goal. We look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Ruth F.'s profile image
Ruth F. 
a year ago

Excellent very friendly 

Business response:

Hi Ruth, It brings us great joy to hear that you were pleased with our services. We appreciate your kind words and hope to have the opportunity to serve you again in the future. Sincerely, Firstmark Credit Union 

Raymond S.'s profile image
Raymond S. 
a year ago

You did very good on opening up my savings account today thank you very much 

Business response:

Hi Raymond, Your positive feedback on opening your savings account means a lot to us. We look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Linda M.'s profile image
Linda M. 
a year ago

I always feel comfortable when visiting First Mark. Everyone is always so nice.Transactions are explained throughly and taken care of quickly with very little wait time. Glad my school teacher Mom started my first checking account when it wasTeachers Credit Union over 60 years ago. 

Business response:

Hi Linda, Thank you so much for taking the time to share your wonderful feedback with us! We're so glad to hear that you've had a positive experience with Firstmark over the years. Your loyalty means a great deal to us, and we're committed to providing you with excellent service in the future. Sincerely, Firstmark Credit Union 

Sam Al K.'s profile image
Sam Al K. 
a year ago

Very good nice stuff friendly .thank you.and get help by Dulce Alvarez.she was very great. 

Business response:

Hi Sam, Its our pleasure to read your positive feedback about your experience with Dulce and our Zarzamora Financial Center team. Its always our goal to provide excellent service to our members, and we appreciate your feedback in helping us to achieve that goal. Thank you for taking the time to share your experience with us. We look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Robert M.'s profile image
Robert M. 
a year ago

Really nice people to work with very easy to work with 

Business response:

Hi Robert, We're happy to that you found our team easy to work with. We appreciate your positive feedback and will continue to strive to provide excellent customer service. Thank you for choosing Firstmark. We look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Florancia L.'s profile image
Florancia L. 
a year ago

I felt like I was the most important person in the world. Savannah was so kind and sincere in helping me and she just made my day. Beautiful person inside and out. Love her. 

Business response:

Hi Florancia, We're overjoyed to learn that Savannah was able to make your day and provide excellent service. We appreciate your choosing Firstmark and look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Nelda N.'s profile image
Nelda N. 
a year ago

Online service very convenient. The representative helped me by answering my question's and setting up the account. 

Business response:

Hi Nelda, We greatly appreciate you taking the time to share your positive experience with our online service and Member Care team. We're glad to hear that you were able to set up your account successfully and we look forward to providing you with excellent service in the future. Sincerely, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,081 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.