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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,081 reviews
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Richard C.'s profile image
Richard C. 
a year ago

Working with you guys online was perfect for us not having to drive to the bank. Awesome customer service, quick response. It's a blessing to be a partner of Firstmark. 

Business response:

Hi Richard, We're sincerely grateful for your positive feedback. It is wonderful to hear that you are satisfied with our online services and customer service. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union 

Mary R.'s profile image
Mary R. 
a year ago

All done with timely and professional 

Business response:

Hi Mary, We're honored to hear that your experience with us was timely and professional. We greatly appreciate you taking the time to share your feedback with us. It is valuable information that will help us continue to improve our services and provide you with the best possible experience. Thank you for your membership. We look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Rueben M P.'s profile image
Rueben M P. 
a year ago

Work with Rick Rodriguez was great to have him help me. Good customer service knowledgeable as to what he was doing and was prompt. He is a great asset to this branch. He earned a five star. 

Business response:

Hi Rueben, Its heartwarming to hear that you had a positive experience with Rick at our Bitters Financial Center. We're proud of our team members and their commitment to providing exceptional service to our members. We value your feedback. Thank you for your membership. We look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Matthew P.'s profile image
Matthew P. 
a year ago

It was great 

Business response:

Hi Matthew, We're so happy to hear that you enjoyed your recent visit to our Mission Financial Center! We appreciate your positive feedback and we will continue to work hard to provide you with excellent service. Thank you for choosing Firstmark Credit Union! 

Yolanda H.'s profile image
Yolanda H. 
a year ago

Supervisor Tiffany provided excellent customer service n support. Explained all details patiently n with respect. 

Business response:

Hi Yolanda, Thank you for taking the time to share your positive experience with us. It is our pleasure to hear that you were satisfied with the service provided by our team. We're committed to providing excellent customer service and we are thrilled to hear about your positive experience with Tiffany. Thank you for choosing Firstmark Credit Union and we look forward to serving you in the future. 

Krissey E.'s profile image
Krissey E. 
a year ago

Great, branch was ready to assist me for my appointment. 

Business response:

Hi Krissey, Thank you for taking the time to share your positive experience with us. It is our pleasure to hear that you were satisfied with the service provided by our team. We strive to provide our members with the best possible experience, and we are glad to know that we have met your expectations. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union 

Brandon Soriano N.'s profile image
Brandon Soriano N. 
a year ago

Very kind very nice person easy to deal with had all the information ready was patient for me to find information to give to him all around great service. 

Business response:

Hi Brandon, We appreciate your positive feedback and are glad to hear that you enjoyed your experience with us. We strive to provide excellent service to all of our members and are happy to see that we have met your expectations. Thank you for your kind words. Thank you for your membership. We look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Minerva R.'s profile image
Minerva R. 
a year ago

Very pleasant transaction. 

Business response:

Hi Minerva, We're delighted to hear that you had a pleasant experience during your most recent visit to our Legacy Financial Center. Thank you for choosing Firstmark Credit Union, and we look forward to serving you again in the future! 

Mario G.'s profile image
Mario G. 
a year ago

Everyone went above and beyond thank you 

Business response:

Hi Mario, We're delighted to hear that everyone went above and beyond to make your experience so special. Thank you for taking the time to share your kind words with us. We are always looking for ways to improve our services and we appreciate your feedback. Sincerely, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,081 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.