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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Raul and Priscilla did a great job. With answering my questions and helping me get this done.
Business response:
Hi Rogerio, Thank you for taking the time to share your feedback about the Bitters team. We aim to provide quality, helpful service to all our members. We value your review and are glad we were able to accomplish what you needed. In the future, let us know how we can assist you again, and look forward to the opportunity. Best, Firstmark Credit Union
The second attendant was very helpful, but the first attendant departed without explanation???
Business response:
Hi Jose, Thank you for sharing your experience. We apologize for the unexpected departure of the initial team member. They had to tend to a family matter. We are happy to hear the next team member was helpful and able to assist you! We strive to provide consistent, high-quality service to all our members. We appreciate your understanding and value your membership! Best, Firstmark Credit Union
The Firstmark representative was very helpful and answered my questions.
Business response:
Hello Suzette, Thank you for sharing your experience with us! We genuinely admire your positive feedback. Our team strives to provide excellent service, and it's great to know we met your expectations. Best, Firstmark Credit Union
Excellent customer service
Business response:
Hi Sergio, Thank you for taking the time to share your review! We're pleased to know you received excellent service. We aim to provide the best possible experience for all our members, and it's great to know that our team met your expectations. Let us know how we can help you in the future. Best, Firstmark Credit Union
Loan was approved. Helped was very grateful.
Business response:
Hello Dolores, We're privileged to hear that you chose us for your loan! We aim to provide a smooth and efficient loan approval process for our members, and we're pleased that we were able to assist you. Thank you for choosing us for your financial needs. Best, Firstmark Credit Union
Awesome. Thank. You
Business response:
Hi James, We are grateful for your kind words and appreciate you taking the time to share your positive experience with us! We look forward to continuing to serve you with the same level of satisfaction in the future. Best, Firstmark Credit Union
I shared with your associate, Felipa, how I always feel at home when I visit the Jefferson branch. I have been a member for many years and have grown to know and appreciate all the FMCU ‘family’.
Business response:
Hi Laura, We are thrilled to hear you feel at home when visiting our Jefferson branch! It's wonderful to know you've built a strong connection with our team over the years. Thank you for being a valued and long-standing member! We appreciate your loyalty and look forward to continuing to serve you at our Jefferson branch. Best, Firstmark Credit Union
Everyone at the branch was great, took a little while to see someone but that was not their fault. They kept me up to date on wait time and did what they could to assist before seeing a rep. The branch manager is awesome.
Business response:
Hello Alonso, It was a pleasure assisting you and happy to hear of the service the team provided on your visit! We appreciate your sharing your experience. Let us know how we can continue to assist you along your financial path! Best, Firstmark Credit Union
Great very prompt
Business response:
Hello Inelda, We appreciate the kind words of your visit! Thank you for sharing your feedback. We look forward to assisting you again along your financial journey! Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,427 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is open now. It will close at 5:30 p.m.