Firstmark Credit Union's cover image
Claimed

This profile has been claimed by the business owner or representative.

Firstmark Credit Union

4.8

About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.83,625 reviews
Select a rating
Greg W.'s profile image
Greg W. 
on Birdeye

a year ago

Very accommodating staff. All of my requests were addressed in a competent manner. 

Business response:

Hi Greg, Thank you for your positive feedback! We're pleased to learn that our team was accommodating and competent in addressing your requests. We strive to provide our members with the best possible service, and it is gratifying to hear that we met your expectations. We appreciate your membership and look forward to serving you for many years to come! Sincerely, Firstmark Credit Union 

Lana O.'s profile image
Lana O. 
on Birdeye

a year ago

Easily described different banking options and helpful with any questions 

Business response:

Hi Lana, Thank you very much for your kind words! We are so glad to hear that you are satisfied with our service. We strive to provide a helpful and knowledgeable personal banking experience to all our members. We appreciate your continued membership and look forward to serving you for many years to come! Sincerely, Firstmark Credit Union 

Ileana L.'s profile image
Ileana L. 
on Birdeye

a year ago

Dulce is the BEST! She was very friendly, knowledgeable and understanding. She was very professional and answered all my questions. She really put my mind at ease with my finances. I am so Grateful to Firstmark for hiring such Amazing people like Dulce. You have my business for Life! I. López 

Business response:

Hi Ileana, Thank you for taking the time to write a review! We're so pleased that you had a positive experience with Dulce and that she was able to help you with your financial needs. We look forward to serving you again in the future. Sincerely, Firstmark Credit Union 

Brian N.'s profile image
Brian N. 
on Birdeye

a year ago

Was great love it there 

Business response:

Hi Brian, Thank you for sharing your positive feedback with us! We're thrilled to hear that you had a great experience with Firstmark. We value your feedback and take pride in providing our members with exceptional service. We appreciate your membership and look forward to serving you in the future. Best, Firstmark Credit Union 

Guadalupe G.'s profile image
Guadalupe G. 
on Birdeye

a year ago

good experience 

Business response:

Hi Guadalupe, Thank you for taking the time to write this positive review! We're so glad to hear that you had a great experience with our team. We value your feedback and will continue to work hard to provide our members with the best possible service. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union 

Nicholas C.'s profile image
Nicholas C. 
on Birdeye

a year ago

Awesome job with both ladies. 

Business response:

Hi Nicholas, Thank you for your positive feedback! We are glad to hear that our team provided you with excellent service. We strive to provide our members with the best possible experience, and we are happy to know that we were able to meet your expectations. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union 

Jeffrey W.'s profile image
Jeffrey W. 
on Birdeye

a year ago

Very professional like always. Would never use a different bank. Y’all are the best 

Business response:

Hi Jeffrey, Thank you for your kind words and continued support. We strive to provide exceptional service to all of our members during each interaction. We appreciate your loyalty and look forward to serving you in the future. Best, Firstmark Credit Union 

Antonio D.'s profile image
Antonio D. 
on Birdeye

a year ago

Y’all were awesome thank you very much for helping me out 

Business response:

Hi Antonio, Thank you for your kind words! We're thrilled to hear that we were able to assist you and provide you with an awesome experience. We strive to provide a helpful and knowledgeable personal banking experience to all our members. Your feedback is greatly appreciated, and we look forward to serving you again. Best, Firstmark Credit Union 

Federico M.'s profile image
Federico M. 
on Birdeye

a year ago

Friendly staff and Convenient. They were able to help me with my situation at hand. 

Business response:

Hi Federico, Thank you for your positive feedback! We're glad to hear that our staff was friendly and able to assist you with your situation during your most recent visit to our La Vernia Financial Center. We value your membership and look forward to assisting you again in the future. Sincerely, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.8 star rating with 3,625 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.