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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent customer service at the Alamo Ranch branch. Assisted by branch manager.
Business response:
Hi Sylvia, We're delighted to hear about your positive experience during your most recent visit to our Alamo Ranch Financial Center. Your feedback is extremely valuable to us and we appreciate you taking the time to share it with us. We look forward to serving you in the future! Sincerely, Firstmark Credit Union
Service was excellent!
Business response:
Hi Joe, We appreciate your feedback It's our mission to provide our members with the best possible service, so we are always glad to hear from you. Thank you for choosing Firstmark! Sincerely, Firstmark Credit Union
Excellent customer service.
Business response:
Hi Yolanda, We're absolutely thrilled to hear that you had an exceptional experience with us! Thank you for taking the time to share your feedback with us. We truly appreciate it. We are always looking for ways to improve our services, and your feedback is invaluable to us. Thank you for your membership! Sincerely, Firstmark Credit Union
Always friendly service
Business response:
Hi Jeffrey, Thank you for choosing us and for your positive feedback. It's our goal to provide all of our members with the highest level of service possible. We're glad to hear that you are satisfied with your experience with our Jefferson Financial Center team. We appreciate your feedback and look forward to serving you again in the future. Sincerely, Firstmark Credit Union
Experience was great and everyone was friendly and helpful
Business response:
Hi Daniel, Thank you for taking the time to share your positive experience with Firstmark. It's our goal to provide all of our members with the highest level of service possible, and we're glad you are satisfied with your recent experience with our Mission Financial Center team. Thank you for your membership! Sincerely, Firstmark Credit Union
CD renewal. Other credit union had higher rate, Firstmark matched it up to 1%. Able to keep money together at one credit union, instead of putting it down the street. Already have long term investments, but Velma and Mark both have someone on site to help with putting money away for rainy day. The 0.2% difference in rates was not enough to open account at competing credit union. Thank you Firstmark. Opened account when the name was Teachers Credit Union, staying with Firstmark Credit Union today.
Business response:
Hi William, We're delighted to learn that you had a pleasant experience with our CD renewal process. We are happy our team at the Potranco Financial Center was able to help get you the best rate to help your funds grow. We appreciate you choosing Firstmark for your financial needs. Thank you for your continued business, we look forward to serving you for many more years to come. Sincerely, Firstmark Credit Union
The process to change from a money market to CD was easy. I believe this is the lady that helped us. She was very helpful and polite.
Business response:
Hi Enez, Thank you so much for your positive feedback! We are glad to hear that you found the process of changing your money market to a CD easy to navigate. We take pride in providing our members with the highest level of service, and it's always nice to hear when our efforts have been recognized. Thank you for your membership! Sincerely, Firstmark Credit Union
Everyone was so helpful in all the questions I had and more!
Business response:
Hi Jennifer, We're so glad to hear that you enjoyed your recent experience with us! We take pride in providing our members with the highest level of service, and it's always nice to hear when our efforts have been recognized. Thank you for your membership! Sincerely, Firstmark Credit Union
The appointment was very productive and informative. I find the personnel here very friendly but professional and helpful. They know many of their clients by name. Maria was great.
Business response:
Hi Sylvia, We're pleased to hear that you had a positive experience during your visit to our Alamo Ranch Financial Center! We're committed to providing excellent customer service to all of our members, and we are grateful for your feedback. Thank you for choosing Firstmark! Sincerely, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,444 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.