This profile has been claimed by the business owner or representative.
Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Firstmark has been our bank for many years. This week I needed to combine some debt to reduce my monthly payments. Dulce Alvarez went about and beyond to make the process a breeze. She is a ROCKSTAR. With folks like Dulce at Firstmark, we're totally telling our entire family.
Business response:
Hi Estevan, We're pleased to hear that you had a positive experience with Dulce during your debt consolidation process. We strive to provide the best possible products and services to assist with each member's unique financial needs. Thank you for taking the time to share your feedback with us. We appreciate your loyalty and look forward to serving you in the future! Sincerely, Firstmark Credit Union
Fast services. Great interaction!
Business response:
Hi Valarie, Thank you very much for your positive feedback! We're delighted to know that you had a fast and excellent experience with our services. It is our goal to provide our members with the best possible experience, and we are happy to hear that we were able to meet your expectations. We appreciate your membership and look forward to serving you again in the future! Sincerely, Firstmark Credit Union
Great job. Updated all our accounts and opened a new one.
Business response:
Hi Francisco, Thank you for taking the time to leave us a review! We're glad to hear that we were able to assist you with your account updates and open a new one for you. Our team is committed to providing top-of-the-line customer service, products, and services to our members. Thank you for your membership! Best, Firstmark Credit Union
I was treated like a family member. I opened up a new checking account on minutes. The teller was well skilled and answered all my concerns. I loved it.
Business response:
Hi Fernando, Thank you for your kind words! We're delighted that you had a positive experience opening your checking account with us. Our team is committed to providing excellent service and making our members feel welcome. We appreciate your feedback and look forward to serving you again! Sincerely, Firstmark Credit Union
The Representatives assisting me were both friendly, patient and knowledgeable. I was able to complete the CD renewal successfully with the assistance of Ashley. Thanks to both!
Business response:
Hi Teresa, Thank you for taking the time to share your positive feedback with us. We are always happy to hear from our members and appreciate your kind words. We are glad to hear that our team members provided you with friendly, patient, and knowledgeable assistance during your CD renewal. We take pride in providing excellent customer service and are committed to making sure our members have a positive experience every call or visit. We appreciate your membership and look forward to serving you again in the future. Since... read more
Very satisfied
Business response:
Hi Josephine, Thank you for your positive feedback! We're thrilled to hear that you are very satisfied with our services. We appreciate your feedback, and we look forward to continuing to serve you in the future. Best, Firstmark Credit Union
Me gustó mucho como me atendieron cuando abrí mi cuenta de banco. La Srta. fue muy amable conmigo y me explico todo muy bien.
Business response:
Hola Arturo, ¡Apreciamos sus comentarios positivos! Nos esforzamos por brindar un excelente servicio al cliente y nos alegra saber que tuvo una excelente experiencia al abrir su cuenta bancaria con nosotros. Apreciamos sus comentarios y esperamos continuar sirviéndole en el futuro. Best, Firstmark Credit Union
Knowledgeable, friendly staff. Thrish explained every option in the areas I was looking into. I ended opening a few accounts.
Business response:
Hi Ann, We're grateful for your feedback! We are glad to hear that our staff was able to provide you with the excellent service that you deserve. Trish is a valuable member of our team, and we are happy to hear that she was able to help you understand all of your options. Thank you for your membership! Best, Firstmark Credit Union
The employees at Firstmark are phenomenal. Everyone greets the customers with a smile on their faces. They are courteous, kind, caring, and extremely accommodating!
Business response:
Hi Barbara, Thank you for your kind words about our team at our Bitters Financial Center. It is a pleasure to hear that you were so happy with the service you received from us. We strive to provide exceptional service to all of our members, and it is gratifying to know that we have met your expectations. We appreciate your feedback, and we look forward to continuing to serve you in the future. Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,308 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.