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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,665 reviews
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Rueben M P.'s profile image
Rueben M P. 
2 years ago

Work with Rick Rodriguez was great to have him help me. Good customer service knowledgeable as to what he was doing and was prompt. He is a great asset to this branch. He earned a five star. 

Business response:

Hi Rueben, Its heartwarming to hear that you had a positive experience with Rick at our Bitters Financial Center. We're proud of our team members and their commitment to providing exceptional service to our members. We value your feedback. Thank you for your membership. We look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Matthew P.'s profile image
Matthew P. 
2 years ago

It was great 

Business response:

Hi Matthew, We're so happy to hear that you enjoyed your recent visit to our Mission Financial Center! We appreciate your positive feedback and we will continue to work hard to provide you with excellent service. Thank you for choosing Firstmark Credit Union! 

Yolanda H.'s profile image
Yolanda H. 
2 years ago

Supervisor Tiffany provided excellent customer service n support. Explained all details patiently n with respect. 

Business response:

Hi Yolanda, Thank you for taking the time to share your positive experience with us. It is our pleasure to hear that you were satisfied with the service provided by our team. We're committed to providing excellent customer service and we are thrilled to hear about your positive experience with Tiffany. Thank you for choosing Firstmark Credit Union and we look forward to serving you in the future. 

Krissey E.'s profile image
Krissey E. 
2 years ago

Great, branch was ready to assist me for my appointment. 

Business response:

Hi Krissey, Thank you for taking the time to share your positive experience with us. It is our pleasure to hear that you were satisfied with the service provided by our team. We strive to provide our members with the best possible experience, and we are glad to know that we have met your expectations. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union 

Brandon Soriano N.'s profile image
Brandon Soriano N. 
2 years ago

Very kind very nice person easy to deal with had all the information ready was patient for me to find information to give to him all around great service. 

Business response:

Hi Brandon, We appreciate your positive feedback and are glad to hear that you enjoyed your experience with us. We strive to provide excellent service to all of our members and are happy to see that we have met your expectations. Thank you for your kind words. Thank you for your membership. We look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Minerva R.'s profile image
Minerva R. 
2 years ago

Very pleasant transaction. 

Business response:

Hi Minerva, We're delighted to hear that you had a pleasant experience during your most recent visit to our Legacy Financial Center. Thank you for choosing Firstmark Credit Union, and we look forward to serving you again in the future! 

Mario G.'s profile image
Mario G. 
2 years ago

Everyone went above and beyond thank you 

Business response:

Hi Mario, We're delighted to hear that everyone went above and beyond to make your experience so special. Thank you for taking the time to share your kind words with us. We are always looking for ways to improve our services and we appreciate your feedback. Sincerely, Firstmark Credit Union 

Johnny S.'s profile image
Johnny S. 
2 years ago

The young lady I dealt with was very knowledgeable about everything and very helpful and treated us like friends That's why I do business with FirstMart thank you so much 

Business response:

Hi Johnny, We're delighted to hear that you had a positive experience with our team. We strive to provide our members with excellent service, and we are glad to see that our efforts have paid off. Thank you for choosing Firstmark Credit Union! 

Rosa Linda S.'s profile image
Rosa Linda S. 
2 years ago

Very helpful and friendly 

Business response:

Hi Rosa, We're truly grateful for your kind words and are delighted to hear that you enjoyed your experience with our staff. We strive to provide our members with exceptional service and are always happy to help in any way we can. Thank you for choosing Firstmark Credit Union! 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,665 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.