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Firstmark Credit Union

4.8

About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.83,625 reviews
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Filiberto S.'s profile image
Filiberto S. 
on Birdeye

a year ago

Very helpful very good atmosphere and great in explaining the process Mary J. Rodriguez was great and professional 

Business response:

Hi Filiberto, Thank you for taking the time to leave such a positive review for Firstmark Credit Union. We are thrilled to hear that Mary provided exceptional and professional service while explaining the process to you in a comfortable atmosphere. We appreciate your business and look forward to serving you again soon. Best regards, Firstmark Credit Union 

Joe G.'s profile image
Joe G. 
on Birdeye

a year ago

First mark did just Ok The persons we should be thanking is Keilah Perez She was the winner of the day. She could be Firstmarks greatest employee 

Business response:

Hi, Joe. It’s great to hear that Keilah was able to provide the best service to you. Hopefully, we can learn more about your experience to improve our overall service on your next visit. You can email us at social@firstmarkcu.org to let us know if we can call to discuss your review further. Thank you for your review. Best, Firstmark Credit Union 

Maria C.'s profile image
Maria C. 
on Birdeye

a year ago

Everyone I came in contact with was very helpful, kind, and professional. Each person took the time to listen to me and helped me. 

Business response:

Hi Maria, Thank you for taking the time to leave a review. We are glad to hear that you had a positive experience with our team and that they provided you with the help and support you needed. We appreciate your kind words and hope to continue serving you in the future. Best regards, Firstmark Credit Union 

Norma M.'s profile image
Norma M. 
on Birdeye

a year ago

Very helpful 

Business response:

Hi Norma, We're pleased to hear that you had a great experience! Thanks for making the time to share your feedback. Thanks, Firstmark Credit Union  

Sigrid M.'s profile image
Sigrid M. 
on Birdeye

a year ago

Monica was extremely nice and personable, with 100% professionalism. Monica over exceeded my expectations and she is a tremendous asset to have as an employee of Firstmark!! Please hire more individuals like Monica👍 

Business response:

Hi Sigrid, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that your experience with Monica was nothing short of exceptional. We appreciate your kind words about our dedicated team member. We look forward to assisting you in the future. Sincerely, Firstmark Credit Union 

Clifford J.'s profile image
Clifford J. 
on Birdeye

a year ago

Great customer service 

Business response:

Hi, Clifford. Thanks for taking the time to share your positive experience. We truly appreciate it! Thank you, Firstmark Credit Union 

Cruz H.'s profile image
Cruz H. 
on Birdeye

a year ago

Good. It was fast and easy. Thanks, 

Business response:

Thank you so much for your kind words, Cruz. We really appreciate you taking the time to share your experience with us. Best, Firstmark Credit Union 

Shawne T.'s profile image
Shawne T. 
on Birdeye

a year ago

Customer service was outstanding! The decorations were inspiring since it's past teacher appreciation week. I love this company. 

Business response:

Hello, Shawne. Happy we could provide you with superior service! We appreciate teachers, and we wanted to celebrate them all month long. We are glad you found the decor inspiring. Thank you for being a Firstmark Credit Union member! 

Carlene B.'s profile image
Carlene B. 
on Birdeye

a year ago

Everyone was very helpful and friendly! 

Business response:

Hello, Carlene. We are happy we could provide you with a positive experience! Thank you for your membership. Best, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.8 star rating with 3,625 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.