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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,174 reviews
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William G.'s profile image
William G. 
a year ago

Answered my questions promptly 

Business response:

Hi William, Thank you for your positive feedback! We're glad to hear that we were able to promptly address your questions. Our team is dedicated to providing friendly and helpful service, and we are grateful for your support. Thank you for your membership! Sincerely, Firstmark Credit Union 

Nataly Navarro G.'s profile image
Nataly Navarro G. 
2 years ago

Fue un servicio execelente y la funcionaria que me atendió es muy amable 

Business response:

Gracias por tus comentarios positivos. Nos alegra saber que recibió un excelente servicio por parte de nuestro amable personal. ¡Gracias por su membresía! Atentamente, Firstmark Credit Union 

Johnny S.'s profile image
Johnny S. 
2 years ago

Tiffany was very nice and really explained everything to me about the information I needed. She is was very nice and very knowledgeable. San Antonio branch on I 35 

Business response:

Hi Johnny, Thank you for your kind words! We're thrilled to hear that Tiffany provided excellent service and answered all your questions. We appreciate your feedback and look forward to assisting you in the future. Best, Firstmark Credit Union 

Patricia C.'s profile image
Patricia C. 
2 years ago

Excellent very friendly 

Business response:

Hi Patricia, Thank you for your excellent review! We're so glad to hear that you had a wonderful experience with us at Firstmark. We strive to provide our members with excellent customer service and we are glad to hear that you had a positive experience. Thank you for your membership and we look forward to serving you in the future. Sincerely, Firstmark Credit Union 

John S.'s profile image
John S. 
2 years ago

Congenial, thorough, and professional. Thanks 

Business response:

Hi John, We're so glad to hear that you had a positive experience at our O'Connor Financial Center! We value our members and are committed to providing excellent service. Thank you for your membership and we look forward to serving you in the future. Sincerely, Firstmark Credit Union 

Theresa U.'s profile image
Theresa U. 
2 years ago

This is my second time in the last 7 months to set up CD’s with the bank. I have worked with the same gentleman in both situations. I should have got his name, but overlooked getting it. His patience’s and detail to my questions was appreciated. I always appreciate the customer service of the people that take care of my needs. 

Business response:

Hi Theresa, Thank you for your positive feedback! We're so glad to hear that you had a wonderful experience setting up your CDs with us. We strive to provide excellent customer service and are always happy to hear that our staff has gone above and beyond to make your experience a positive one. Your continued support is greatly appreciated and we look forward to serving you in the future. Best, Firstmark Credit Union 

Dale T.'s profile image
Dale T. 
2 years ago

People here are always so friendly and helpful 

Business response:

Hi Dale, We appreciate your kind words! We're always happy to hear from our members and we are glad that you have had a positive experience with Firstmark. Our team is dedicated to providing friendly and helpful service, and we are grateful for your support. Thank you for your membership! Sincerely, Firstmark Credit Union 

Anna T.'s profile image
Anna T. 
2 years ago

It was nice to see that Ms. Mari, took care of me and everything was explained to me. 

Business response:

Hi Anna, We're so glad to hear that you had a positive experience with Mari and our staff at our Mission Financial Center. Thank you for sharing your feedback with us. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union 

Jessica H.'s profile image
Jessica H. 
2 years ago

Very informative and accommodating. 

Business response:

Hi Jessica, Thank you for your positive feedback! We're glad to hear that our team was able to provide you with the information you needed and accommodate your needs. We value our members and are committed to providing excellent service. Thank you for your membership! Sincerely, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,174 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 5:30 p.m.