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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,308 reviews
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Simon O.'s profile image
Simon O. 
2 years ago

HAD VERY PLEASANT MORNING AT FIRSTMARK DOING BUSINESS, I WOULD BE VERY TO ATTEND IN HOUSE BUSINESS AGAIN, THANK YOU VERY MUCH. PS. AGENT WAS VERY PROFESSIONAL AND COURTEOUS. 

Business response:

Hi Simon, Thank you for your positive feedback! We're so glad to hear that you had a great experience at our Mission Financial Center. We take pride in providing our members with exceptional service, and it's always rewarding to hear that our efforts are appreciated. We'll definitely pass along your feedback to our team, and we look forward to serving you again in the future. Best, Firstmark Credit Union 

Rosario G.'s profile image
Rosario G. 
2 years ago

Great customer service and Ms. Dulce Alvarez explained everything clearly to me when I opened my account today. I appreciate that she assisted me in Spanish so I felt comfortable and easily understood the process. 

Business response:

Hi Rosario, Thank you for your positive feedback! We're delighted to hear that Dulce provided you with great customer service and helped you understand the account opening process. We strive to create an environment where our members feel comfortable and supported. Thank you for your membership! Best, Firstmark Credit Union 

Richard D.'s profile image
Richard D. 
2 years ago

Great Mathew answered all our questions 

Business response:

Hi Richard, Thank you for your positive review! We're happy to hear that you had a great experience with Mathew during your most recent visit to our Legacy Financial Center. We take great pride in providing excellent customer service to all of our members, and we are glad to see that you were satisfied with the service you received from Mathew. Thank you for your membership! Best, Firstmark Credit Union 

Treva S.'s profile image
Treva S. 
2 years ago

Such kind & understanding people, they went above the call of duty to help me. 

Business response:

Hi Treva, Thank you for your positive review! We are glad to hear that our team at the Huebner Financial Center provided you with exceptional service and went above and beyond to assist you. We strive to provide our members with the best possible experience, and it is always rewarding to hear that we have met your expectations. We look forward to serving you again in the future. Sincerely, Firstmark Credit Union 

Nigel J.'s profile image
Nigel J. 
2 years ago

The Whole Staff Was Very Nice & Helpful!! N this day and time you don't see that very often and that says alot, Esp the Whole Staff 👍👍👍😁 

Business response:

Hi Nigel, We are very pleased to hear that you are thrilled with the service you've received from our team at our O'Connor Financial Center! We strive to provide our members with the best possible experience, and it is always rewarding to hear that we have met your expectations. We look forward to serving you again in the future. Sincerely, Firstmark Credit Union 

Laura T.'s profile image
Laura T. 
2 years ago

I was happy to find out they’re open on Saturdays so we made an appointment to take care of a transaction and it went as smoothly as expected. Everyone was polite and helpful! 

Business response:

Hi Laura, Thank you for your positive feedback! We appreciate you taking the time to share your experience with us. We are glad to hear that your transaction went smoothly and that our team was polite and helpful. We value your membership and look forward to serving you again in the future. Sincerely, Firstmark Credit Union 

Wayne J.'s profile image
Wayne J. 
2 years ago

Great g look ad I stopped by was treated great plan to do more business 

Business response:

Hi Wayne, Thank you for your positive feedback! We are glad to hear that you had a great experience at our La Vernia Financial Center. We are committed to providing our members with excellent service, and we appreciate your recognition of our efforts. We look forward to serving you again in the future. Sincerely, Firstmark Credit Union 

Alton S.'s profile image
Alton S. 
2 years ago

Very professional 

Business response:

Hi Alton, Thank you for your kind words! We are glad to hear that you had a positive experience with our team. We strive to provide professional service to all of our members, and we appreciate your feedback. Thank you for your membership with Firstmark! Sincerely, Firstmark Credit Union 

Destiny G.'s profile image
Destiny G. 
2 years ago

Had such a welcoming experience!! Chris was super helpful and made sure i understood everything i was signing up for and reassured if i had any questions i could always contact and get the answers needed ! 

Business response:

Hi Destiny, Thank you for your positive review! We're glad to hear that Chris provided you with a welcoming experience and helped explain everything to you. We are always striving to provide excellent customer service, and we are delighted to hear that you were satisfied with our team and the services that we provided. We appreciate your feedback and look forward to assisting you in the future. Sincerely, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,308 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.