This profile has been claimed by the business owner or representative.
Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent service Very knowledgeable Chris totally has my trust!
Business response:
Hi Glenda, We sincerely appreciate your positive feedback! Thank you for taking the time to share your experience with us. We are always striving to provide excellent customer service, and we are delighted to hear that you were satisfied with our team and the services that we provided. We look forward to serving you again in the future. Sincerely, Firstmark Credit Union
The young lady at first Mark was very professional and we hope to do a lot of making with y'all over the years every question was answered every concerned was answered thank you very much.
Business response:
Hi Gary, Thank you for your kind words! We're thrilled to hear that you had a positive experience with our Firstmark team members. We strive to provide excellent and helpful financial services to all our members. We are glad that we were able to meet your needs and we look forward to serving you for many years to come. Sincerely, Firstmark Credit Union
Accomplished exactly what I wanted to in an easy manner.
Business response:
Hi Timothy, Thank you for your positive review! We're glad to hear that we were able to assist you simply and efficiently. Our Firstmark team members strive to provide excellent and helpful financial service to all our members. Thank you for your membership! Best, Firstmark Credit Union
Amazingly easy. Pleasantly surprised and better than expected. Debra Melville was very knowledgeable and very helpful.
Business response:
Hi Ernest, We're so grateful for your feedback! We're thrilled to hear that you had an excellent experience with our team at Firstmark. We strive to provide excellent customer service and we are glad to know that we were able to do that for you. Thank you for your membership and for taking the time to let us know how we are doing. Sincerely, Firstmark Credit Union
Michelle was very pleasant and professional.
Business response:
Hi Norma, We truly appreciate your positive feedback! We are glad to hear that your experience with our team was positive and that Michelle exceeded your expectations. We strive to provide excellent customer service and we are glad to know that we were able to do that for you. Thank you for your membership and for taking the time to let us know how we are doing. Sincerely, Firstmark Credit Union
The representative help me open a 7mo CD She was professional, friendly and assisted in a timely manner. Verified all my information.
Business response:
Hi Cynthia, Thank you for taking the time to leave us a positive review! We appreciate your membership and are glad that you had a positive experience with our representative when opening a CD. We always strive to provide our members with the best possible service, and we're happy to hear that you were satisfied with your experience. Thank you for choosing Firstmark! Sincerely, Firstmark Credit Union
Did ok . A little slow. Or just me in a hurry . Thanks for the help
Business response:
Hi Toby, Thank you for your feedback. We appreciate your patience and apologize for any inconvenience caused by the wait. We understand that your time is valuable and we are committed to providing our members with the best possible service. Thank you for your membership! Best, Firstmark Credit Union
Dulce the representative was very courteous an helping explaining da process on opening this account very satisfied txs to her an the bank on providing excellent customer service
Business response:
Hi Omar, Thank you for your positive feedback! We're delighted to hear that Dulce provided you with excellent customer service and made the account opening process easy for you. We strive to provide our members with a positive and helpful experience, and we are glad to know that we were able to do that for you. We appreciate your membership and look forward to serving you in the future. Best, Firstmark Credit Union
Promt service
Business response:
Hi Emma, Thank you very much for your positive review! We are pleased to hear that you received prompt service at our Alamo Ranch Financial Center. We strive to provide excellent customer service to all of our members, and we are glad that we were able to exceed your expectations. Thank you for your membership! Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,308 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.