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Firstmark Credit Union

4.8

About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.83,625 reviews
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Victoria A.'s profile image
Victoria A. 
on Birdeye

a year ago

Gabriel was most helpful and explained what I needed to know for the loan process. Thank you for all your hard work and knowledge. 

Business response:

Hi, Victoria. Happy to hear we were able to help you through the loan process. Let us know how we can assist you in the future. Thank you for choosing Firstmark Credit Union! 

Henry R.'s profile image
Henry R. 
on Birdeye

a year ago

Great and friendly customer service!! 

Business response:

Hi, Henry. We appreciate the kind words! Thank you for being a Firstmark Credit Union member! 

Carmen M.'s profile image
Carmen M. 
on Birdeye

a year ago

is was 👍 great 

Business response:

Hello, Carmen. We love to hear it! Thank you for choosing Firstmark Credit Union! 

Mhand N.'s profile image
Mhand N. 
on Birdeye

a year ago

It was great like always 

Business response:

Hello, Mhand. You are too kind! We are always happy to help! Thank you for your membership with Firstmark Credit Union. 

Helen H.'s profile image
Helen H. 
on Birdeye

a year ago

Excellent, knowledgeable, competent customer service. I felt like the people who helped actually wanted to help. 

Business response:

Hi, Helen. We appreciate the kind words! As a credit union, we are here to help our members. Thank you for being a Firstmark Credit Union member! 

Mariadelaluz M.'s profile image
Mariadelaluz M. 
on Birdeye

a year ago

Advise me about my CD. Employee was friendly, patient and helpful. 

Business response:

Hello! It was great assisting you with your CD. Happy we could provide you with a five-star experience! Thank you for choosing Firstmark Credit Union!  

Maria B.'s profile image
Maria B. 
on Birdeye

a year ago

Firstmark Credit Union at Fredericksburg Road is were I went and while there I was provided with excellent service. Robert Gallegos helped me open a checking account and was extremely knowledgeable and professional. I highly recommend him as a person who is respectful, and is there to guide you and answer questions that you might have on your banking needs. Thank you Firstmark, I feel confident on the expertise showed by your personnel at Fredericksburg Road. 

Business response:

Hello, Maria! We are so thankful you took the time to share your experience when opening your account. Let us know how we can help you again in the future. Thank you for choosing Firstmark Credit Union! 

Fernando P.'s profile image
Fernando P. 
on Birdeye

a year ago

I tried to open a money market account online but couldn’t do it. I emailed FMCU customer service. They gave me a number to call and I did. The young lady who helped me did an excellent job. Not only was she able to create a new money market account, she also transferred funds into it. Then asked if I needed anything else. I wished I had asked her to repeat her name. Her knowledge of my need and her customer service are two reasons why I have stayed with FMCU for the past 35 years. 

Business response:

Hello, Fernando. Wow! Thank you for your loyal membership with Firstmark Credit Union for all these years. We hope to continue providing you with the same level of service you have grown accustomed to. Thank you for the five-star review! 

Eliva F.'s profile image
Eliva F. 
on Birdeye

a year ago

Sandra was very helpful and courteous. 

Business response:

Hello, Eliva. It was our privilege to assist you. Thank you for sharing and for being a Firstmark Credit Union member! 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.8 star rating with 3,625 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.