Firstmark Credit Union

4.5

Credit Unions
San Antonio, TX

About this business

Finance Credit Unions

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 5:30 p.m.
Tue	9:00 a.m. to 5:30 p.m.
Wed	9:00 a.m. to 5:30 p.m.
Thu	9:00 a.m. to 5:30 p.m.
Fri	9:00 a.m. to 5:30 p.m.
Sat	Closed
Sun	Closed

4.55,175 reviews

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Felicia M.

2 years ago

I had a very good experience. I was helped by Mrs Dulce who I believe became more a friend than a helper at the bank.

Business response:

Hi Felicia, Thank you for sharing your positive feedback! We're thrilled to hear that you were satisfied with the service you received from Dulce. We strive to provide our members with exceptional service, and we're glad to know that we were able to exceed your expectations. We look forward to serving you again! Best, Firstmark Credit Union

Frank S.

2 years ago

Tara was very nice and helpful. Everyone working was kind and greeted us when we came in.

Business response:

Hi Frank We are so grateful for your positive review! We are glad to hear that Tara and our team provided you with excellent service during your most recent visit to our Culebra Financial Center. We strive to create a welcoming and helpful environment for all our members, and we are thrilled to know that we have met your expectations. Thank you for your membership! Best, Firstmark Credit Union

Cindy P.

2 years ago

Fast and friendly service. Knowledgeable staff.

Business response:

Hi Cindy, Thank you very much for taking the time to share your positive feedback with us. We're so glad to hear that you had a fast, friendly, and informative experience with our knowledgeable staff. Your feedback is very important to us. We appreciate your membership and look forward to assisting you in the future. Sincerely, Firstmark Credit Union

Brandi P.

2 years ago

Tara helped me and she was great

Business response:

Hi Brandi, Thank you for taking the time to leave us a positive review! We're glad to hear that Tara provided you with great service and that you were happy with your experience at our Culebra Financial Center. Our staff is committed to providing excellent service and ensuring a smooth experience for our members. We are grateful for your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union

Rogelio R.

2 years ago

The overall transition went smooth. Staff was great & very courteous.. Thank You 🙏

Business response:

Hi Rogelio, We greatly appreciate your positive feedback! It is heartwarming to hear that you had a positive experience with our team and the services that we offered. Our staff is committed to providing excellent service and ensuring a smooth experience for our members. We are grateful for your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union

Eddie M.

2 years ago

I need an excellent job Dylan Contreras

Business response:

Hi Eddie, Thank you for your positive review! We're delighted to hear that you were satisfied with your recent experience with Dylan. We strive to provide our members with excellent service, and it's feedback like yours that motivates us to continue to do so. We appreciate your membership and look forward to serving you in the future. Best, Firstmark Credit Union

Rick R.

2 years ago

I had a great and easy experience creating my account… Tara at the Culebra location was very helpful and easy to talk to.. would definitely recommend

Business response:

Hi Rick, Thank you for your positive feedback! We're delighted to hear that Tara at our Culebra Financial Center provided you with excellent service. It's our goal to ensure that every member has a positive experience, and we're glad to hear that yours was a success. We appreciate your recommendation and look forward to serving you in the future. Sincerely, Firstmark Credit Union

Juan C.

2 years ago

Great service and fast and always looking forward to do business. THANK YOU.

Business response:

Hi Juan, We're delighted you had a positive experience with our service! Our members' satisfaction is our top priority and your feedback lets us know that our team members are delivering great service to members during each interaction. Thank you for choosing Firstmark for your financial needs! We look forward to serving you again in the future. Best, Firstmark Credit Union

Celia P.

2 years ago

Service was very prompt and professional. Both Priscilla Hernandez and Christopher D. Rodriguez were very helpful answering multiple questions about my account and using apps on my iPhone

Business response:

Hi Celia, We appreciate you sharing your experience with us! We're thrilled to hear that Priscilla and Christopher were able to provide you with prompt and professional service in assisting with your account and Digital Banking questions. Thank you for choosing Firstmark for your financial needs! Best, Firstmark Credit Union