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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,883 reviews
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Elizabeth F.'s profile image
Elizabeth F. 
2 years ago

Mrs Perales was courteous, & helpful . 

Business response:

Hi Elizabeth, Thank you for your kind words! We sincerely appreciate your feedback and are glad to hear that Mrs. Perales was able to assist you in a courteous and helpful manner. We take pride in providing our members with exceptional service and we're pleased to know that you had a positive experience with our team. We look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Delia Hernandez M.'s profile image
Delia Hernandez M. 
2 years ago

Excelente trato y atención en todo 

Business response:

Hola Delia, ¡Estamos encantados de saber que tuvo una excelente experiencia con nosotros! Estamos comprometidos a brindarles a nuestros miembros el más alto nivel de servicio y nos complace saber que pudimos superar sus expectativas. Sus comentarios son valiosos para nosotros y continuaremos esforzándonos por brindar el mejor servicio posible a nuestros miembros. Atentamente, Cooperativa de crédito Firstmark 

Marta R.'s profile image
Marta R. 
2 years ago

Dylan was awesome very professional and made it super easy for me. He’s an asset to your company!!! 

Business response:

Hi Marta, We're privileged to hear that Dylan provided you with excellent service. We're committed to providing our members with the best possible service and we are grateful for your feedback. Thank you for choosing Firstmark Credit Union! 

Eva L.'s profile image
Eva L. 
2 years ago

The experience I had with my Home Equity loan was excellent. Every step of the application process was explained explicitly and I was able to select the best loan for myself. The final step for closing was great. Thank you 

Business response:

Hi Eva, Thank you for taking the time to share your positive experience with your Home Equity loan application process. We're glad to hear that everything was explained clearly to you and that you were able to select the best loan for your needs. We appreciate your feedback and hope that you will continue to choose Firstmark for your future financial needs. Sincerely, Firstmark Credit Union 

Reginald A.'s profile image
Reginald A. 
2 years ago

She did a. Great job. 

Business response:

Hi Reginald, Thank you for sharing your feedback with us. Its always our goal to provide excellent service to our members, and we appreciate your feedback in helping us to achieve that goal. We look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Ruth F.'s profile image
Ruth F. 
2 years ago

Excellent very friendly 

Business response:

Hi Ruth, It brings us great joy to hear that you were pleased with our services. We appreciate your kind words and hope to have the opportunity to serve you again in the future. Sincerely, Firstmark Credit Union 

Raymond S.'s profile image
Raymond S. 
2 years ago

You did very good on opening up my savings account today thank you very much 

Business response:

Hi Raymond, Your positive feedback on opening your savings account means a lot to us. We look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Linda M.'s profile image
Linda M. 
2 years ago

I always feel comfortable when visiting First Mark. Everyone is always so nice.Transactions are explained throughly and taken care of quickly with very little wait time. Glad my school teacher Mom started my first checking account when it wasTeachers Credit Union over 60 years ago. 

Business response:

Hi Linda, Thank you so much for taking the time to share your wonderful feedback with us! We're so glad to hear that you've had a positive experience with Firstmark over the years. Your loyalty means a great deal to us, and we're committed to providing you with excellent service in the future. Sincerely, Firstmark Credit Union 

Sam Al K.'s profile image
Sam Al K. 
2 years ago

Very good nice stuff friendly .thank you.and get help by Dulce Alvarez.she was very great. 

Business response:

Hi Sam, Its our pleasure to read your positive feedback about your experience with Dulce and our Zarzamora Financial Center team. Its always our goal to provide excellent service to our members, and we appreciate your feedback in helping us to achieve that goal. Thank you for taking the time to share your experience with us. We look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,883 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.