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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The overall transition went smooth. Staff was great & very courteous.. Thank You 🙏Â
Business response:
Hi Rogelio, We greatly appreciate your positive feedback! It is heartwarming to hear that you had a positive experience with our team and the services that we offered. Our staff is committed to providing excellent service and ensuring a smooth experience for our members. We are grateful for your membership and look forward to serving you in the future. Sincerely, Firstmark Credit UnionÂ
I need an excellent job Dylan ContrerasÂ
Business response:
Hi Eddie, Thank you for your positive review! We're delighted to hear that you were satisfied with your recent experience with Dylan. We strive to provide our members with excellent service, and it's feedback like yours that motivates us to continue to do so. We appreciate your membership and look forward to serving you in the future. Best, Firstmark Credit UnionÂ
I had a great and easy experience creating my account… Tara at the Culebra location was very helpful and easy to talk to.. would definitely recommendÂ
Business response:
Hi Rick, Thank you for your positive feedback! We're delighted to hear that Tara at our Culebra Financial Center provided you with excellent service. It's our goal to ensure that every member has a positive experience, and we're glad to hear that yours was a success. We appreciate your recommendation and look forward to serving you in the future. Sincerely, Firstmark Credit UnionÂ
Great service and fast and always looking forward to do business. THANK YOU.Â
Business response:
Hi Juan, We're delighted you had a positive experience with our service! Our members' satisfaction is our top priority and your feedback lets us know that our team members are delivering great service to members during each interaction. Thank you for choosing Firstmark for your financial needs! We look forward to serving you again in the future. Best, Firstmark Credit UnionÂ
Service was very prompt and professional. Both Priscilla Hernandez and Christopher D. Rodriguez were very helpful answering multiple questions about my account and using apps on my iPhoneÂ
Business response:
Hi Celia, We appreciate you sharing your experience with us! We're thrilled to hear that Priscilla and Christopher were able to provide you with prompt and professional service in assisting with your account and Digital Banking questions. Thank you for choosing Firstmark for your financial needs! Best, Firstmark Credit UnionÂ
Denise was extremely helpful in assisting me with current options available for CD rates. We discussed ways to maximize growth, and I am appreciative of the time she spent with me, and her knowledge of all options available.Â
Business response:
Hi Sally, Thank you for your positive review! We're thrilled to hear that you had a great experience with Denise and that you found her assistance to be helpful. We're always happy to provide our members with the information and support they need, and we are glad that you were able to find a CD rate that meets your needs. We strive to provide a helpful and knowledgeable personal banking experience to all our members. Your feedback is greatly appreciated, and we look forward to serving you again. Best, Firstmark Credit U... read more
Friendly and very professional!Â
Business response:
Hi Matthew, We're grateful for your feedback! We are pleased to hear that you had a positive experience with our service. We strive to provide friendly and professional service to all our members, and we are glad to hear that we were able to meet your expectations. Thank you for your membership. We look forward to assisting you again in the future. Sincerely, Firstmark Credit UnionÂ
Very accommodating staff. All of my requests were addressed in a competent manner.Â
Business response:
Hi Greg, Thank you for your positive feedback! We're pleased to learn that our team was accommodating and competent in addressing your requests. We strive to provide our members with the best possible service, and it is gratifying to hear that we met your expectations. We appreciate your membership and look forward to serving you for many years to come! Sincerely, Firstmark Credit UnionÂ
Easily described different banking options and helpful with any questionsÂ
Business response:
Hi Lana, Thank you very much for your kind words! We are so glad to hear that you are satisfied with our service. We strive to provide a helpful and knowledgeable personal banking experience to all our members. We appreciate your continued membership and look forward to serving you for many years to come! Sincerely, Firstmark Credit UnionÂ
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,444 reviews.Â
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.Â