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Firstmark Credit Union

4.8

About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.83,625 reviews
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Samantha R.'s profile image
Samantha R. 
on Birdeye

2 years ago

Great customer service. 

Business response:

Thank you for the five-star review, Samantha! Let us know how Firstmark Credit Union can help you in the future. 

Roger M.'s profile image
Roger M. 
on Birdeye

2 years ago

The person who assisted us, lexi lane, was super helpful with helping me open a new account and was really nice. She answered any question I had and explained and clarified anything I didn't know. She made the visit a pleasant one. 

Business response:

Hi, Roger. It was nice having you open an account at the Jefferson location. Happy to hear Lexi was so helpful! Thank you for choosing Firstmark Credit Union!  

Joshua K.'s profile image
Joshua K. 
on Birdeye

2 years ago

Fast, Helpful, and Friendly service. Exceptional. 

Business response:

Hi, Joshua. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for your membership with Firstmark Credit Union.  

Virginia H.'s profile image
Virginia H. 
on Birdeye

2 years ago

I always get wonderful customer service at FMCU either at the Jefferson location or by phone. I prefer to go into the CU rather than do online service. Felipa Lira is one of my favorite people, have known her for many years from the Jefferson location, and she’s always very patient and accommodating. Again thank you for your great and caring customer service. 

Business response:

Hello, Virginia! We appreciate your membership and enjoy your visits to the Jefferson location. Thank you for being a Firstmark Credit Union member!  

Gloria D.'s profile image
Gloria D. 
on Birdeye

2 years ago

Richard was amazing! He saw I had savings & offered me an option to put it on a CD!! Thanks 

Business response:

Hi, Gloria. Happy we were able to offer you a better option for your savings needs! We appreciate you sharing about your visit. Thank you for being a valued Firstmark Credit Union member! 

Robert T.'s profile image
Robert T. 
on Birdeye

2 years ago

Mariana and staff were very informative and helpful with every question I had. Could not be more pleased with out come of my visit. Thank you for everything! 

Business response:

Hello, Robert. It's exciting to hear about your visit. Mariana and the Mission team do a great job assisting our members. We appreciate you choosing Firstmark Credit Union!  

Carlos M.'s profile image
Carlos M. 
on Birdeye

2 years ago

Carlos did a great job at helping me set up my accounts! 

Business response:

Hi, Carlos. Thank you for choosing Firstmark Credit Union! We hope to assist you again in the future.  

David E.'s profile image
David E. 
on Birdeye

2 years ago

Great experience 

Business response:

Hi, David. We love to hear it! Thank you for the five-star review and for being a Firstmark Credit Union member.  

Carolyn C.'s profile image
Carolyn C. 
on Birdeye

2 years ago

Polite kind explained options 4 accts. 

Business response:

Hello, Carolyn. We appreciate the kind words. Thank you for choosing Firstmark Credit Union for your account! 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.8 star rating with 3,625 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 5:30 p.m.