This profile has been claimed by the business owner or representative.
Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Friendly staff and Convenient. They were able to help me with my situation at hand.
Business response:
Hi Federico, Thank you for your positive feedback! We're glad to hear that our staff was friendly and able to assist you with your situation during your most recent visit to our La Vernia Financial Center. We value your membership and look forward to assisting you again in the future. Sincerely, Firstmark Credit Union
Hunter helped us thoroughly with the car purchase. He was very professional and nice, when it came to answering our questions!
Business response:
Hi Celinda, Thank you for your positive review! We're glad to hear that Hunter provided you with excellent service during your car-buying process. We appreciate you entrusting Firstmark with such an important financial decision. We value your membership and look forward to assisting you again in the future. Sincerely, Firstmark Credit Union
Great customer service!!! Very professional staff always keeping me informed about my loan process.
Business response:
Hi Reynaldo, Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our team. We strive to provide a helpful and knowledgeable personal banking experience to all our members. We value your membership and look forward to assisting you again in the future. Sincerely, Firstmark Credit Union
Samantha was very professional, patient, informative, and most importantly, addressed my financial request.
Business response:
Hi Leandro, Thank you for your feedback! We're glad to hear that Samantha provided you with excellent service and met your financial needs. Our team is dedicated to providing members with helpful and knowledgeable personal banking experience. We truly value your membership and look forward to assisting you again in the future. Sincerely, Firstmark Credit Union
Alena was very professional opening membership was fast and easy.
Business response:
Hi Ruben, Thank you for your positive feedback! We're glad to hear that Alena provided you with a professional and efficient experience while opening your account. We're so thrilled to have you join Firstmark. We appreciate your membership and look forward to serving you again in the future. Sincerely, Firstmark Credit Union
Miguel was awesome explain everything well to me so I could understand. thank you for your help.i would definitely recommend you Mr.Muguel to my friends and family ty
Business response:
Hi Mary, Thank you for your kind words. We're glad to hear that Miguel provided you with excellent service and explained everything clearly. Our team members are dedicated to providing a helpful and knowledgeable personal banking experience. We appreciate your support and hope to continue serving you in the future. Sincerely, Firstmark Credit Union
I was very well informed about my opening a checking account. Very satisfied with representatives
Business response:
Hi Dolores, Thank you for your positive review! We're glad to hear that you had a great experience opening a checking account with us. Our team members are dedicated to offering helpful and knowledgeable personal banking experience. We appreciate your trust in Firstmark and we look forward to serving you again in the future. Sincerely, Firstmark Credit Union
I was scared at first cause I wasn’t sure if anything was going to happen. But got helped by one of your employees she took the time to help with my insurance first we went through ups and downs on getting my declaration fixed that. Then went back on fixing the loan all and all. She helped me didn’t leave till she had an answer. Good person you have working for your company, her name is dulce. Thank you and your bank for helping in the time of need, you guys have beautiful and blessed day
Business response:
Hi Roland, Thank you for your kind words! We understand how stressful and nerve-wracking it can be to deal with situations like these. We are so glad to hear that Dulce provided you with excellent service and went above and beyond to assist you with your insurance and loan. We strive to provide our members with the highest level of service and we're happy to know we exceed those expectations. We appreciate your trust in Firstmark and we look forward to serving you again in the future. Sincerely, Firstmark Credit Union
Evelyn Garza did a very good job very happy for her help I would recommend her 100%
Business response:
Hi Blas, Thank you for your positive review! We are so glad to hear that Evelyn provided excellent assistance and that you are happy with her help. Evelyn is a valued member of our team and we appreciate her dedication to providing our members with the best possible service. We are committed to providing excellent customer service and we look forward to serving you again in the future. Sincerely, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,174 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.