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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,444 reviews
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Patricia C.'s profile image
Patricia C. 
2 years ago

Excellent very friendly 

Business response:

Hi Patricia, Thank you for your excellent review! We're so glad to hear that you had a wonderful experience with us at Firstmark. We strive to provide our members with excellent customer service and we are glad to hear that you had a positive experience. Thank you for your membership and we look forward to serving you in the future. Sincerely, Firstmark Credit Union 

John S.'s profile image
John S. 
2 years ago

Congenial, thorough, and professional. Thanks 

Business response:

Hi John, We're so glad to hear that you had a positive experience at our O'Connor Financial Center! We value our members and are committed to providing excellent service. Thank you for your membership and we look forward to serving you in the future. Sincerely, Firstmark Credit Union 

Theresa U.'s profile image
Theresa U. 
2 years ago

This is my second time in the last 7 months to set up CD’s with the bank. I have worked with the same gentleman in both situations. I should have got his name, but overlooked getting it. His patience’s and detail to my questions was appreciated. I always appreciate the customer service of the people that take care of my needs. 

Business response:

Hi Theresa, Thank you for your positive feedback! We're so glad to hear that you had a wonderful experience setting up your CDs with us. We strive to provide excellent customer service and are always happy to hear that our staff has gone above and beyond to make your experience a positive one. Your continued support is greatly appreciated and we look forward to serving you in the future. Best, Firstmark Credit Union 

Dale T.'s profile image
Dale T. 
2 years ago

People here are always so friendly and helpful 

Business response:

Hi Dale, We appreciate your kind words! We're always happy to hear from our members and we are glad that you have had a positive experience with Firstmark. Our team is dedicated to providing friendly and helpful service, and we are grateful for your support. Thank you for your membership! Sincerely, Firstmark Credit Union 

Anna T.'s profile image
Anna T. 
2 years ago

It was nice to see that Ms. Mari, took care of me and everything was explained to me. 

Business response:

Hi Anna, We're so glad to hear that you had a positive experience with Mari and our staff at our Mission Financial Center. Thank you for sharing your feedback with us. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union 

Jessica H.'s profile image
Jessica H. 
2 years ago

Very informative and accommodating. 

Business response:

Hi Jessica, Thank you for your positive feedback! We're glad to hear that our team was able to provide you with the information you needed and accommodate your needs. We value our members and are committed to providing excellent service. Thank you for your membership! Sincerely, Firstmark Credit Union 

Felicia M.'s profile image
Felicia M. 
2 years ago

I had the best experience with Mariana Tirado! Very friendly! I wasn't so nervous. She even made me laugh! 

Business response:

Hi Felicia, Thank you for taking the time to write this positive review! We're so glad to hear that you had a wonderful experience at our Mission Financial Center. Mariana is a valued member of our team and we are happy to know that she provided you with excellent service. We strive to make our members feel comfortable and at ease during their visits, so we are glad to hear that you had a positive experience. Thank you for your membership and we look forward to serving you in the future. Sincerely, Firstmark Credit Unio... read more

Shanell B.'s profile image
Shanell B. 
2 years ago

The employees where very nice and helpful 

Business response:

Hi Shanell, Thank you for your positive feedback! We're delighted to hear that you had a great experience with our team at the La Vernia Financial Center. We pride ourselves on providing excellent customer service, and we are glad that you were satisfied with the assistance you received. Thank you for your membership and we look forward to serving you in the future. Sincerely, Firstmark Credit Union 

Alma R.'s profile image
Alma R. 
2 years ago

All reps were friendly and efficient..Miguel displayed great people skills..he was friendly and attentive 

Business response:

Hi Alma, We're delighted to hear that you were satisfied with the service you received from our team during your most recent visit to our Mission Financial Center. Miguel is a valued member of our team and we appreciate your positive feedback. We are committed to providing our members with the best possible service and we are glad that we were able to meet your expectations. Thank you for your membership and we look forward to serving you in the future. Sincerely, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,444 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.