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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wonderful customer service provided to me by miss dulceÂ
Business response:
Hi Juan, Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you were happy with the service provided by Dulce. Your feedback is valuable to us, and we will continue to work hard to provide our members with the best possible service. We appreciate your membership and look forward to serving you again in the future. Sincerely, Firstmark Credit UnionÂ
Catherine Ortiz was very helpful with renewing my CD. Once it matured, my plan was to close it out and take it to another bank. Mrs. Ortiz was proactive and provided valuable information about rate matching, therefore, I chose to keep my CD with First Mark. I feel confident that Mrs. Ortiz is looking out for my financial well being which is an important aspect for keeping my business. She provides excellent customer service and is very knowledgeable with the products offered.Â
Business response:
Hi Crystal, Thank you for your review! We appreciate your feedback and are glad to hear that Catherine provided you with valuable information and excellent customer service. We are committed to providing our members with helpful and knowledgeable personal banking services. We value your membership and look forward to serving you in the future. Sincerely, Firstmark Credit UnionÂ
I had a very good experience. I was helped by Mrs Dulce who I believe became more a friend than a helper at the bank.Â
Business response:
Hi Felicia, Thank you for sharing your positive feedback! We're thrilled to hear that you were satisfied with the service you received from Dulce. We strive to provide our members with exceptional service, and we're glad to know that we were able to exceed your expectations. We look forward to serving you again! Best, Firstmark Credit UnionÂ
Tara was very nice and helpful. Everyone working was kind and greeted us when we came in.Â
Business response:
Hi Frank We are so grateful for your positive review! We are glad to hear that Tara and our team provided you with excellent service during your most recent visit to our Culebra Financial Center. We strive to create a welcoming and helpful environment for all our members, and we are thrilled to know that we have met your expectations. Thank you for your membership! Best, Firstmark Credit UnionÂ
Fast and friendly service. Knowledgeable staff.Â
Business response:
Hi Cindy, Thank you very much for taking the time to share your positive feedback with us. We're so glad to hear that you had a fast, friendly, and informative experience with our knowledgeable staff. Your feedback is very important to us. We appreciate your membership and look forward to assisting you in the future. Sincerely, Firstmark Credit UnionÂ
Tara helped me and she was greatÂ
Business response:
Hi Brandi, Thank you for taking the time to leave us a positive review! We're glad to hear that Tara provided you with great service and that you were happy with your experience at our Culebra Financial Center. Our staff is committed to providing excellent service and ensuring a smooth experience for our members. We are grateful for your membership and look forward to serving you in the future. Sincerely, Firstmark Credit UnionÂ
The overall transition went smooth. Staff was great & very courteous.. Thank You 🙏Â
Business response:
Hi Rogelio, We greatly appreciate your positive feedback! It is heartwarming to hear that you had a positive experience with our team and the services that we offered. Our staff is committed to providing excellent service and ensuring a smooth experience for our members. We are grateful for your membership and look forward to serving you in the future. Sincerely, Firstmark Credit UnionÂ
I need an excellent job Dylan ContrerasÂ
Business response:
Hi Eddie, Thank you for your positive review! We're delighted to hear that you were satisfied with your recent experience with Dylan. We strive to provide our members with excellent service, and it's feedback like yours that motivates us to continue to do so. We appreciate your membership and look forward to serving you in the future. Best, Firstmark Credit UnionÂ
I had a great and easy experience creating my account… Tara at the Culebra location was very helpful and easy to talk to.. would definitely recommendÂ
Business response:
Hi Rick, Thank you for your positive feedback! We're delighted to hear that Tara at our Culebra Financial Center provided you with excellent service. It's our goal to ensure that every member has a positive experience, and we're glad to hear that yours was a success. We appreciate your recommendation and look forward to serving you in the future. Sincerely, Firstmark Credit UnionÂ
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,308 reviews.Â
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.Â