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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,561 reviews
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Gina E.'s profile image
Gina E. 
2 years ago

The staff was able to assist with obtaining a loan. They were nice, friendly and professional. 

Business response:

Hi Gina, Thank you for sharing your positive experience with Firstmark. It is rewarding to hear that our staff was able to assist you with obtaining a loan in a nice, friendly, and professional manner. We truly appreciate your kind words. We are here to assist you and provide the best financial services possible. Thank you once again for choosing Firstmark. We look forward to serving you in the future! Best regards, Firstmark Credit Union 

Gordon L.'s profile image
Gordon L. 
2 years ago

Great job, as always. Thank you. 

Business response:

Hi Gordon, Thank you so much for taking the time to leave us a review! We're thrilled to hear that we have once again met your expectations. Providing exceptional service is our top priority, and we're glad to know that we've succeeded in doing so. Thank you for your continued trust and membership. Best regards, Firstmark Credit Union 

Oscar G.'s profile image
Oscar G. 
2 years ago

Went well good friendly people 

Business response:

Hi Oscar, Thank you so much for taking the time to share your positive experience with Firstmark! We truly appreciate your kind words about our friendly staff. It's great to hear that everything went well for you. Thank you for choosing Firstmark Credit Union! Sincerely, Firstmark Credit Union 

Rose G.'s profile image
Rose G. 
2 years ago

Quickly was attended to. Teller very courteous and helpful with my question 

Business response:

Hi Rose, Thank you so much for taking the time to share your positive experience at Firstmark. We're thrilled that our team was courteous and helpful with your questions. We greatly appreciate your feedback and kind words. Providing excellent service to our valued customers like you is our top priority. Thank you for choosing Firstmark. We look forward to serving you again soon! Best regards, Firstmark Credit Union 

Madelynn L.'s profile image
Madelynn L. 
2 years ago

Summer was amazing at explaining our new membership, and she was patient with all of our questions. This definitely a great change from our last bank. 

Business response:

Hi Madelynn, Thank you so much for taking the time to share your positive experience at Firstmark with us! We're delighted to hear that Summer provided excellent service and helped answer all your questions during your new membership process. We strive to ensure our members feel comfortable and well-informed about their financial decisions, and it's wonderful to know that Summer's patience made a difference for you. Thank you again for choosing Firstmark as your financial institution. We look forward to serving you with ex... read more

Marcus V.'s profile image
Marcus V. 
2 years ago

It was pleasant and informative 

Business response:

Hi Marcus, Thank you so much for taking the time to review Firstmark and share your positive experience with us. We're thrilled to hear that your visit was both pleasant and informative. At Firstmark, our top priority is providing exceptional service to our valued members, so it's wonderful to know that we met your expectations. Thank you once again for choosing Firstmark, and we look forward to serving you in the future! Best regards, Firstmark Credit Union 

Rachel C.'s profile image
Rachel C. 
2 years ago

It was fast easy and great person. 

Business response:

Hi Rachel, We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for your membership. Best, Firstmark Credit Union 

Nelda N.'s profile image
Nelda N. 
2 years ago

The transaction on line was handled very smoothly 

Business response:

Hi Nelda, Thank you for taking the time to leave us a wonderful review. We're delighted to hear that your online transaction went smoothly. At Firstmark, we strive to provide our customers with a seamless banking experience whether they visit us in person, call us on the phone, or use our Digital Banking platform. We appreciate your support and look forward to serving you again. Best regards, Firstmark Credit Union 

Jose P.'s profile image
Jose P. 
2 years ago

Great customer service! 

Business response:

Hi Jose, We're thrilled to learn that you had a positive experience with us! We appreciate your membership. Best, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,561 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.