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Firstmark Credit Union

4.8

About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.83,627 reviews
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Brandy's profile image
Brandy 
on Birdeye

2 years ago

Thank you for a quick, professional job refinancing our car loans! We had a positive experience from start to close and Andrew went above and beyond! 

Business response:

Thank you for choosing Firstmark Credit Union for your refinancing needs, Brandy! We hope to continue to provide you with a superior member experience.  

Tess V.'s profile image
Tess V. 
on Birdeye

2 years ago

Very helpful. Informative. 

Business response:

Hi, Tess. We appreciate your review! Thank you for being a Firstmark Credit Union member.  

Brandon G.'s profile image
Brandon G. 
on Birdeye

2 years ago

Rachel Castillo was very helpful. Very courteous and answered all my questions. 

Business response:

Hi, Brandon! Happy to hear of the helpful service you received from Rachel. We look forward to your continued membership with Firstmark Credit Union! Thank you for sharing. 

Genaro P.'s profile image
Genaro P. 
on Birdeye

2 years ago

Tanya Vermerch was so helpful and answered all of our concerns and was a very pleasant person . We both are happy she waited on us. Thanks FirstMark for having awesome people working there. 

Business response:

Thank you for the five-star review, Genaro! We look forward to assisting you again soon at Firstmark Credit Union. 

Joe A.'s profile image
Joe A. 
on Birdeye

2 years ago

Very good! Awesome person who helped me. She was kind, friendly and efficient. She made sure I had choices was very clear and positive. I had a delightful experience. 

Business response:

Happy to hear it, Joe! Thank you for being a Firstmark Credit Union member.  

Trisha R.'s profile image
Trisha R. 
on Birdeye

2 years ago

Angela has been very helpful and very patient with me on finding the best loans that will help me. I don’t know where I would be with out her help. She soo amazing Please thank you for me.. 

Business response:

Hi, Trisha! We are glad Angela helped you find the best loan for your needs. Thank you for sharing and being a Firstmark Credit Union member!  

James C.'s profile image
James C. 
on Birdeye

2 years ago

The experience was great. The offer for refinancing was something I could not turn down. Sandra was knowledgeable, professional and helpful. She took the time to go through everything with me and it turned out to be very successful with approval of the loan with substantial savings. I was amazed at the outcome and continue to plan for the future. Thank you very much. 

Business response:

Hello, James. We appreciate you taking the time to leave us such an insightful review. We hope the savings provide you with a financial benefit moving forward. Thank you for being a Firstmark Credit Union member!  

Philip R.'s profile image
Philip R. 
on Birdeye

2 years ago

Joanna was the representative that helped us establish a new joint savings account. She was wonderful. She was patient, courteous, and professional. I have been a customer since the 80s when it was SATCU. The reason I remain a customer is because of all your staff members. I have never had a bad experience throughout those many years. 

Business response:

Hello, Philip. We are happy you have been with Firstmark Credit Union for over thirty years! It's our goal to continue to provide you with a quality experience. Thank you for the five-star review!  

Steven P.'s profile image
Steven P. 
on Birdeye

2 years ago

Everything was great! 

Business response:

Thank you for the review, Steven! We look forward to your continued membership with Firstmark Credit Union.  

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.8 star rating with 3,627 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.