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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,665 reviews
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Judith B.'s profile image
Judith B. 
2 years ago

Ashley was wonderful she was a great help 🥰 

Business response:

Hello Judith, Thank you for your positive feedback. We're glad to hear that Ashley provided you with excellent assistance. We appreciate you making time to leave us a review. We look forward to assisting you again in the future. Sincerely, Firstmark Credit Union 

Gabriella R.'s profile image
Gabriella R. 
2 years ago

John was very helpful and explained all the information in an easy to understand way 

Business response:

Hi Gabriella, Thank you for your positive review! We're glad to hear that John was helpful and clear when assisting you during your recent visit to our Legacy Financial Center. Thank you for being a member of Firstmark! Best, Firstmark Credit Union 

Anna H.'s profile image
Anna H. 
2 years ago

I had a wonderful and sooooo friendly experience. Thank you. 

Business response:

Hi Anna, Thank you for taking the time to share your wonderful experience with us! We're happy to hear that you had a friendly encounter with our Firstmark team. We appreciate your kind words and look forward to serving you again. Best, Firstmark Credit Union 

Erisberto Gonzalez F.'s profile image
Erisberto Gonzalez F. 
2 years ago

Todo muy bien el personal excelente les agradecería si pueden mandarme las notificaciones en español por favor 

Business response:

Hola Erisberto, ¡Gracias por tomarse el tiempo para dejarnos una reseña positiva! Estamos encantados de saber que tuvo una gran experiencia con nuestro excelente personal. Apreciamos sus comentarios y ciertamente tomaremos en consideración su solicitud con respecto a las notificaciones en español. ¡Gracias por elegir Firstmark! Atentamente, Firstmark Credit Union 

Jennifer T.'s profile image
Jennifer T. 
2 years ago

Johanna was excellent and helpful. Grateful for becoming a member at FirstMark Credit Union. I recommend it. 

Business response:

Hi Jennifer, Thank you for taking the time to leave such a positive review about your experience with Johanna at Firstmark. We're thrilled to hear that she provided excellent and helpful service to you. We appreciate your recommendation and are grateful to have you as a member of our credit union. We appreciate the opportunity to serve you! Best, Firstmark Credit Union 

John R.'s profile image
John R. 
2 years ago

The whole process was quite easy and professionally prepared. Excellent experience,, she gave knowledgeable and helpful advice. 

Business response:

Hi John, Thank you for taking the time to share your excellent experience with Firstmark. We're thrilled to hear that the process was easy and professionally handled and that our team members provided knowledgeable and helpful advice. Your high rating is greatly appreciated. We aim to provide exceptional service to all our members, and we are glad that we were able to meet your expectations. Thank you again for choosing Firstmark. We value your feedback and look forward to serving you in the future. Best, Firstmark Credit... read more

John R.'s profile image
John R. 
2 years ago

Great communication, excellent skills totally great experience thanks for all the help. 

Business response:

Hi John, Thank you for taking the time to leave us such a positive review. We're thrilled to hear that you had a great experience with Firstmark. Our team takes pride in their excellent communication skills and their dedication to providing outstanding service. We appreciate your kind words and are delighted to have been able to assist you. Thank you again for choosing Firstmark. We look forward to serving you in the future. Best, Firstmark Credit Union 

Eloise M.'s profile image
Eloise M. 
2 years ago

Loved Monica’s professionalism and speedy process. 

Business response:

Hi Eloise, Thank you for taking the time to share your experience with us! We're delighted to hear that you loved Monica's professionalism and the speedy process. Our team at Firstmark strives to provide excellent service to all our customers, and we're glad we met your expectations. We look forward to assisting you again in the future. Best, Firstmark Credit Union 

Phyllis K.'s profile image
Phyllis K. 
2 years ago

Excellent service . The representative was very helpful and knowledgeable about the other financial services that Firstmark provides!! 

Business response:

Hi Phyllis, Thank you for taking the time to provide us with such a positive review! We're delighted to hear that you received excellent service from our team members. It's great to know that they were able to assist you and provide valuable information about our range of financial services at Firstmark. We greatly appreciate your feedback and are committed to continuously providing high-quality service to all our members. Thank you once again for choosing Firstmark. We look forward to serving you in the future! Best, Fi... read more

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,665 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.